How do I send a dunning notice to the PAYER & NOT to ship-to-party?

[Former Member]

Hi All,

Even if I dun the PAYER, the dunning notice is created for ship-to-party account specified in the sales order .

Can I customise SAP to send dunning notices to PAYER and not to SHIP-TO-PARTY?

[Former Member]

Very old issue, no reply plus i cudnt figure it myself... hence closing it.

[Former Member]

Please check the document flow of the sales order.

SO-> Delivery -> PGI -> Invoice -> FI Doc.

In the FI Doc check the name and Code of the customer. Is it same as the "ship-to party". It should have been the payer as per the standard practice.

Thanks.

Ashish

[Former Member]

Hi Ashish

Thanks for the reply. I checked the document flow. However, the customer is the same i.e the PAYER.

I'll try simulating the whole scenario again and try to dig into a little more detail. Will update my findings here.

[Former Member]

While dunning,

you can create individual dunning notice you can explicitly specify the customer number there instead of ship to party