ADS Configuration

[Former Member]

Hi,

We are using NW04 - SP16. ADS currently is configured using ADS Configuration Guide.

I am testing this ADS configuration using the following url :

http://<hostname>:50000/AdobeDocumentServices/Config

The response I get is NULL.

rpData

response (test.types.p1.RpDataResponse)

Response (test.types.RpReturn) NULL

So basically that means there is some issue with the configuration part. We are only using Basic Authentication.

Can anyone tell me what could be the issue ?

I have checked this forum for many search patterns for this issue, I couldn't find any.

Regards,

Subramanian V.

[former_member191062 · Accepted solution]

Hello,

do you get this resonse when you call the page:

http://<hostname>:50000/AdobeDocumentServices/Config

or when you try to test the service?

Can you please make sure that your ADS is on the same SP stack level as your J2EE engine?

Please look at the default trace file of you J2EE engine. It might contain important information about the error.

Best regards,

Dezso

[Former Member · Accepted solution]

Yep, they are not on the same SP Level. ADS is on SP9 and we have J2EE on SP16.

I understand this is an issue. Let me get it to SP16 and get back to you.

Regards,

Subramanian V.

[former_member191062]

Hello

Do you have an update?

Regards,

Dezso

[Former Member]

Hi,

Sorry Dezso for replying so late.

I did a few checks today.

a) I viewed the default trace file and I found that some LDAP checks fail as ADSUser exists in portal/UME but does not exist in LDAP.

I am not sure if we need to create this user in LDAP as well.

Secondly, I wanted to know since ADSUser is not in LDAP, if I try with any other userid and follow the configuration , will it work ?

Nevertheless, I am trying it. If I succeed, well, good for me Nope that didn't work either.

I checked the default trace file and found the following issues as well:

Unable to create an Adobe Document Services EJB: java.lang.NullPointerException#

Regards,

Subramanian V.

Message was edited by:

Subramanian Venkateswaran

Message was edited by:

Subramanian Venkateswaran

[former_member191062]

Hello,

the configuration should work with other users too, the important is, that they have to be assigned to in the proper way to the ADS WebService.

The Exception: Adobe Document Services EJB: java.lang.NullPointerException is

not telling us much, you need to look for some reason in the trace, usually you should find some "caused by" part after the exception. Here you should find some reason.

Best regards,

Dezso

[Former Member]

Hi,

please do the following check:

1. Enter the following URL in your web browser:

http://<server>:<port>/AdobeDocumentServices/Config

where <server> is the name of the J2EE engine where the Adobe document services are installed and <port> is the port of the J2EE engine.

Note that the entries in the URL are case-sensitive.

2. The web page of the web service AdobeDocumentServices is displayed. Choose Test.

3. Choose rpdata(test.…) .

4. Choose the Send button without entering any parameters.

5. Enter the user name and password as given in the configuration steps(as in configuration guide- User:ADSUser) .

6. Choose Submit.

If the configuration is correct, you get the information about the Version number in the response area.

Please confirm the ADS version and WAS information

Thanks,

kris

[Former Member]

Hi Gopi,

I have already done all that you have said. Please read my message carefully.

I am completely aware of this process.

Regards,

Subramanian V.