how to enable color printing setting in R/3

[Former Member]

Hi,

We have configured HP COLOR Laster jet 2650DN printer at r/3 level. but users are not getting print in color, when they give non sap print, then it prints in colors. I tried to enabled the color printer option in spad -> output attribute, but it didnot help. Is ther any other setting can enabled the color printing in sap ?

Thanks

Rajesh Kokane

[Former Member]

Hi Rajesh,

I don't see this printer listed in the SAP note #8928 (List of supported printers/device types). Do you have other Color printers listed in the note?

Regards, Mark

[Former Member]

But this printer is successfully configured in sap and now problem with color setting.

Regards,

[Former Member]

I understand that the issue is with color printing only for this printer. What device type are you using? Only printers listed in this note are fully tested and supported by SAP as detailed.

Does color printing work for other printers you have and are the SPAD settings the same?

Regards, Mark