EP Patch 18 - The confirmation of the user name and password does not match

[tj_wilkinson2]

Hello all -

I'm trying to patch EP 6.0 to level 18. I've successfully applied the first patch (WebAS) but when I try to do the Portal patch, I get the message below after entering my password on the first screen and clicking 'next.' Has anyone seen this before? I have verified that the password is correct and that the J2EE instance is in fact up.

I appreciate any ideas. Thanks.

~TJ

DIAGNOSIS: The confirmation of the user name and password does not match the specified user name and password.

SOLUTION: Enter the user name and password again and check that the J2EE engine is up.

[Former Member]

Hello TJ,

so P4-Port seems to work?

Have you closed all connections that uses this port before starting sapinst?

Regards

Guido

Message was edited by: Guido Winterscheid

[Former Member]

Hi TJ,

please verify that you can login to Portal and VisualAdmin, SDM with ths User/Password.

If this works, retry the Patch and check SAPInst_dev.log for further messages, or other newly created logs.

Regards

Guido

[tj_wilkinson2]

Hello,

I've checked these previously to verify the password. Below is the suspicious entries in the log you mentioned. Thank you for your response.

~TJ

WARNING 2006-11-09 16:13:49

CJSlibModule::writeWarning_impl()

Execution of the command "/QIBM/ProdData/Java400/jdk14/bin/java '-classpath' '/usr/installCDs/Patch' 'EP/PATCHES_EP/Portal/TOOLS/JARS/SAPInst.jar;/usr/sap/EPD/JC30/j2ee/cluster/server0/bin/services/naming/naming.jar;/usr/sap/EPD/JC30/j2ee/cluster/server0/bin/boot/boot.jar;/usr/sap/EPD/JC30/j2ee/admin/lib/admin.jar;/usr/sap/EPD/JC30/j2ee/admin/lib/bytecode.jar;/usr/sap/EPD/JC30/j2ee/admin/lib/com_sap_pj_jmx.jar;/usr/sap/EPD/JC30/j2ee/admin/lib/connector.jar;/usr/sap/EPD/JC30/j2ee/admin/lib/ejb20.jar;/usr/sap/EPD/JC30/j2ee/admin/lib/exception.jar;/usr/sap/EPD/JC30/j2ee/admin/lib/iq-lib.jar;/usr/sap/EPD/JC30/j2ee/admin/lib/jARM.jar;/usr/sap/EPD/JC30/j2ee/admin/lib/jARMSat.jar;/usr/sap/EPD/JC30/j2ee/admin/lib/jaxrpc-api.jar;/usr/sap/EPD/JC30/j2ee/admin/lib/jcert.jar;/usr/sap/EPD/JC30/j2ee/admin/lib/jmonapi.jar;/usr/sap/EPD/JC30/j2ee/admin/lib/jms.jar;/usr/sap/EPD/JC30/j2ee/admin/lib/jnet.jar;/usr/sap/EPD/JC30/j2ee/admin/lib/jsse.jar;/usr/sap/EPD/JC30/j2ee/admin/lib/jta.jar;/usr/sap/EPD/JC30/j2ee/admin/lib/logging.jar;/usr/sap/EPD/JC30/j2ee/admin/lib/logging.perf.jar;/usr/sap/EPD/JC30/j2ee/admin/lib/logviewer.jar;/usr/sap/EPD/JC30/j2ee/admin/lib/monitoringtree.jar;/usr/sap/EPD/JC30/j2ee/admin/lib/opensqlsta.jar;/usr/sap/EPD/JC30/j2ee/admin/lib/sapni.jar;/usr/sap/EPD/JC30/j2ee/admin/lib/sapxmltoolkit.jar;/usr/sap/EPD/JC30/j2ee/admin/lib/tc_sec_userstore_lib.jar' 'sapinst.CheckLoging' '53004' 'Administrator' 'XXXXXX'" finished with return code 1. Output:

java.lang.NoClassDefFoundError: EP/PATCHES_EP/Portal/TOOLS/JARS/SAPInst/jar;/usr/sap/EPD/JC30/j2ee/cluster/server0/bin/services/naming/naming/jar;/usr/sap/EPD/JC30/j2ee/cluster/server0/bin/boot/boot/jar;/usr/sap/EPD/JC30/j2ee/admin/lib/admin/jar;/usr/sap/EPD/JC30/j2ee/admin/lib/bytecode/jar;/usr/sap/EPD/JC30/j2ee/admin/lib/com_sap_pj_jmx/jar;/usr/sap/EPD/JC30/j2ee/admin/lib/connector/jar;/usr/sap/EPD/JC30/j2ee/admin/lib/ejb20/jar;/usr/sap/EPD/JC30/j2ee/admin/lib/exception/jar;/usr/sap/EPD/JC30/j2ee/admin/lib/iq-lib/jar;/usr/sap/EPD/JC30/j2ee/admin/lib/jARM/jar;/usr/sap/EPD/JC30/j2ee/admin/lib/jARMSat/jar;/usr/sap/EPD/JC30/j2ee/admin/lib/jaxrpc-api/jar;/usr/sap/EPD/JC30/j2ee/admin/lib/jcert/jar;/usr/sap/EPD/JC30/j2ee/admin/lib/jmonapi/jar;/usr/sap/EPD/JC30/j2ee/admin/lib/jms/jar;/usr/sap/EPD/JC30/j2ee/admin/lib/jnet/jar;/usr/sap/EPD/JC30/j2ee/admin/lib/jsse/jar;/usr/sap/EPD/JC30/j2ee/admin/lib/jta/jar;/usr/sap/EPD/JC30/j2ee/admin/lib/logging/jar;/usr/sap/EPD/JC30/j2ee/admin/lib/logging/perf/jar;/usr/sap/EPD/JC30/j2ee/admin/lib/logviewer/jar;/usr/sap/EPD/JC30/j2ee/admin/lib/monitoringtree/jar;/usr/sap/EPD/JC30/j2ee/admin/lib/opensqlsta/jar;/usr/sap/EPD/JC30/j2ee/admin/lib/sapni/jar;/usr/sap/EPD/JC30/j2ee/admin/lib/sapxmltoolkit/jar;/usr/sap/EPD/JC30/j2ee/admin/lib/tc_sec_userstore_lib/jar

at java.lang.Throwable.<init>(Throwable.java:195)

at java.lang.Error.<init>(Error.java:49)

at java.lang.NoClassDefFoundError.<init>(NoClassDefFoundError.java:40)

TRACE [iaxxejsexp.cpp:208]

EJS_Installer::writeTraceToLogBook()

J2EE Login: fail -- rc = 1