requesting a license key for WEBAS 640 SP9

[Former Member]

guys

i am trying to request the license key for my webas my temp one has already expired. i cant seem to find my hardware key ,i tried looking in configtool but i cant seem to find it can you guys help me out please?

thanks,

Guy

[Former Member · Accepted solution]

Make sure the connection is configured as "Direct Connection to Dispatcher" and "Default" transport layer.

Is your Web AS running on port 50000?

Also, if you are having license problems and you loose your temp license the Web AS will only run for 30 minutes so start it up and try to connect within that time limit.

Nick

[Former Member]

that did it . thanks guys

[Former Member]

i cant login ,

i get a message : cannot open connection on host : localhost and port 50004

but these are the correct valeus , thats why i was trying to use the config tool

[former_member198228]

Hello Guy,

Open the visual admin and expand the server and services node. Then click on the service called Licensing Adapter. On the right hand pane you will find the Hardware key.

Hope this helps

Regards

Abdul