Has LiveCache been installed?

[Former Member]

Hi,

I am installing SCM5.0 on Windows 2003 x64 hardware and SQL Server 2005. I installed SCM5.0, Livecache, and everything else on the same box. The installation completed without problem. Now I am in post-installation steps and I have following questions:

1. How do I know the livecache is actually installed? In my case, a separate database for livecache will be created in SQL Server or it still will create a separate MAXDB database? In SQL Server I only see one database(APS)of my SCM5.0 no database of livecache (LCS the name I gave during the installation). I did find it created a sapdb directory in OS level, but seems no MAXDB database created.

2. The installation also created DBM Command Line Interface but when I tried to connect it using the username/password, it said database instance not exist.

3. When I run transaction LC10 inside SCM Instance, click LiveCache monitor and I got error message "database instance not found"

All these are telling me livecache and its database may not be even installed. Is this correct? How do I know the livecache get installed? Again, my installation went through no problem. Any input/experience are greatly appreciated.

Thanks,

Yujun Ran

[former_member229109 · Accepted solution]

Dear Mr. Ran,

Please check, if you installed only the liveCache client software

on the server.

1. Please run the command 'sdbregview -l' on the server to review

the list database installed packages. Please overview the OSS notes

546737 & 599129.

Please also check the database installation log in <IndepDataPath>/wrk,

Please update with the output of the following commands:

dbmcli -s dbm_version

dbmcli -s inst_enum

<To display a list of all registered versions of the database software>

dbmcli -s db_enum

< To display a list of all registered database instances >

< Please review 'DBMCLI Command List' at http://dev.mysql.com/doc/maxdb

-> Command Reference for Working with the Database Manager CLI >

2. Please update what dbm command you run & what error did you get.

Please check the errors in XCMDOUT.LOG

3. Please let me know, if you already reported this problem in OSS message.

Please let me know what CD did you use for the liveCache installation.

Please see the liveCache installation guide at SAP Market place

service.sap.com/instguides::

->mySAP Business Suite Applications -> mySAP SCM ->

Using SAP SCM 5.0 Server ->

"Installation - SAP liveCache Technology ..."

PS: You can find more documentation about the liveCache under the following

links::

service.sap.com/SCM -> mySAP SCM Technology

service.sap.com/liveCache

Thank you and best regards, Natalia Khlopina

[Former Member · Accepted solution]

Hi Natalia,

Thanks for your quick and very informational response. I should mention that I only performed one SCM5.0 installation by using NW2004S_SR1 installation master. In this installation, it entered the parameter of LiveCache when the installation asked. I did not perform a separate, independent livecache installation at all since I assume the first installtion should install livecache already because it was asking to enter livecache parameter. Now I realize I may only installed livecache client software as you pointed out and I should still have to perform a standalone livecache installation on this same box, is this correct?

1. I ran several commands you suggested and get following results, all pointing to no livecache database been installed at all. The information is as below:

cmd>sdbregview –l

ODBC d:/sapdb/programs 7.6.00.22 64 bit valid

Loader d:/sapdb/programs 7.6.00.22 64 bit valid

Base d:/sapdb/programs 7.6.00.22 64 bit valid

Redist Python d:/sapdb/programs 7.6.00.22 64 bit valid

SQLDBC d:/sapdb/programs 7.6.00.22 64 bit valid

SQLDBC 7600 d:/sapdb/programs 7.6.00.22 64 bit valid

JDBC d:/sapdb/programs 7.6.00.19 valid

Messages d:/sapdb/programs MSG 0.3215 valid

cmd>dbmcli –s dbm_version

Warning! Can't find Installation!

(use "dbmcli -s -R <instroot> inst_reg [-c]" to avoid this message)

OK

VERSION = 7.6.00

BUILD = DBMServer 7.6.00 Build 022-123-119-055

OS = WIN64

INSTROOT =

LOGON = True

CODE = ASCII

SWAP = full

UNICODE = (unknown)

INSTANCE = (unknown)

SYSNAME = Windows Server 2003 family

cmd>dbmcli –s inst_enum

Warning! Can't find Installation!

(use "dbmcli -s -R <instroot> inst_reg [-c]" to avoid this message)

Error! Connection failed to node (local) for database (no dbname): database instance not found

cmd>dbmcli –s db_enum

Warning! Can't find Installation!

(use "dbmcli -s -R <instroot> inst_reg [-c]" to avoid this message)

Error! Connection failed to node (local) for database (no dbname): database instance not found

2. I ran command and it said database instance not found again and no XCMDOUT.LOG file found in my server at all.

3. I didn't open a OSS message to SAP as I believe it's something in my end. Looks like I should install a independt livecache on the same server. The DVD I plan to use is 51031830_12. Could you confirm that for me?

Thanks again for you helpful answer. I have give you 6 points reward.

Thanks,

Yujun Ran

[former_member229109 · Accepted solution]

Dear Mr. Ran,

as you know,

CD 51031830_12 "NW 2004s SR1 liveCache 7.6.0 Windows Server on x64 64bit"

You could use this CD to install the liveCache on the Windows Server on

x64 64bit.

And from the information provided by you, I could confirm that you

installed only the liveCache client software on the application server,

please review the OSS note 822239.

And you have to install the liveCache instance as pro liveCache installation

guide available at SAP Market place, then you will be able to monitor liveCache

in the LC10 transaction on your system.

< Please check the OSS notes - 919224 & 863952. >

Thank you and best regards, Natalia Khlopina

PS: Could you please let me know what is your OSS message number, where you

reported this problem.

[Former Member · Accepted solution]

Hi Natalia,

I have installed liveCache and everything seems work fine now. Thanks again for your help.

I did not open a OSS message for this issue.

I reward 10 points as our problem have been resolved.

Best Regards,

Yujun Ran