Regarding MI Client SP16 sync error on Intermec device

[Former Member]

Hi,

I have installed Creme 3.27 & MI Client Sp16 Patch 0 on the handheld device ( Intermec IS 730)

When I synchronize on the handheld, I get the following error

Error:cannot connect (java.io.FileNotFoundException :

I have installed the MI Client with Sp16 Patch 03 on a desktop that works with WAS without any error.

The handheld device & desktop both use the same user credentials.

The handheld is connected to the desktop with an USB cable.

Please let me know if you are aware of a solution

Thanks

Raj

Message was edited by: Raja Vari

[former_member621667]

The device cannot resolve the name of the server. We had this issue with other intermec devices. The resolution was to use a FQDN or ip address.

Josh

[Former Member]

Hi Jo,

Thanks for your reply.

I have few queries..

1. I am not using https. Do I still need the SSL libraries ?

2. I have extracted NWM_JSP_WINCE.sda file & installed the MI25Tom.CAB file on the mobile device.

I searched the JSSE1-0-3_01 in that file. I was not able to find it. Please let me know where I can get it ?

3. Please let me know as to which classpath are you referring to ?

What I have done till now is installed the Creme & MI Client Sp16 on mobile device & tried the sync after the settings have been done.

Have I missed any step in this process ?

Thanks

Raja

[Former Member]

Hi Raja.

Is the PDA connected via Active Sync to your desktop?

If your PDA is connected to the Laptop are you able to access other internet pages using the Pocket Internet Explorer? For example your WAS root site? Or something like that?

If you use Active Sync you should check whether it is correctly configured in order to path your PDA thru to the network.

If you do not uses HTTPS you do not need the library. For me it works fine without it.

Cheers,

Sascha

[Former Member]

Hi,

you do not need the SSL libraries when you are just using HTTP. It rather looks as the PDA has network issues like name lookup of your host etc. Have you already tried the test URI from the InstGuide? May as well use a domain suffix if one applies (e.g. myhost.myloc.mycorp.corp)

Please use the PDA PocketIE for the Test.

Rgds Thomas

Inst Guide:

Testing Synchronization

To test if synchronization is principally working without having to install the client, call the

following URL in your browser:

http://<Server>:<Port>/meSync/servlet/meSync?~sysid=<System

ID>&~login=<User

name>&_{password=<Password>&}client=<Client>&~language=<Language>

&_{acknowledge=X&}test=true&

For Example:

http://p59298:50000/meSync/servlet/meSync?_sysid=u6b&login

=tester&_{password=test&}client=800&_language=de&acknowledg

e=X&~test=true&

If the test was successful, the browser displays a message containing a time that, for

example, looks like:

&WAF_SYNC&STATUS=&Execution Time =103129& HeaderType =

MEREPLICATION &MORE_PACKAGES_WAITING = &

If the test fails, the system generates an error message.

Alternatively, you can test synchronization using a configured client.

Message was edited by: Thomas Heisner

[Former Member]

Hi Thomas,

Please find the additional info below

Device : Intermec 730 ISafe mobile computer

OS Version : Microsoft Pocket PC Version 4.20.0 ( Build 14053)

Processor : ARM PXA255

Memory : 58.80 MB

The trace info is as follows

[20030321 05:39:31:921] I [MI/API/Logging ] ***** LOG / TRACE SWITCHED ON

[20030321 05:39:31:921] I [MI/API/Logging ] ***** Mobile Engine version: MI 25 SP 16 Patch 00 Build 200602132039

[20030321 05:39:31:921] I [MI/API/Logging ] ***** Current timezone: EST

[20030321 05:39:34:774] W [MI/Core ] The SSL support feature is not available.

java.lang.NoClassDefFoundError: com/sun/net/ssl/internal/ssl/Provider

at com.sap.ip.me.core.SslSupportConfiguration.initialize()

at com.sap.ip.me.core.SslSupportConfiguration.<init>()

at java.lang.Class.newInstance()

at com.sap.ip.me.core.SecurityManager.initializeSslSupport()

at com.sap.ip.me.core.SecurityManager.<init>()

at com.sap.ip.me.core.SecurityManager.<clinit>()

at com.sap.ip.me.core.UserImpl.<init>()

at com.sap.ip.me.core.UserManagerImpl.<init>()

at com.sap.ip.me.core.UserManagerImpl.<clinit>()

at com.sap.ip.me.core.FrameworkInitializer.initSingletons()

at com.sap.ip.me.core.FrameworkInitializer.initializeFramework()

at com.sap.ip.me.core.FrameworkInitializer.main()

at com.sap.ip.me.core.Startup.main()

[20030321 05:39:40:000] E [MI/API/Services ] MultiObjectFileStorage: Error in data read access to mapping file /MI/data/LastSuccessfulSync/datreg.obj - Generating initial mapping (root cause: /MI/data/LastSuccessfulSync/datreg.obj [java.io.FileNotFoundException])

[20030321 05:41:55:690] W [MI/Sync ] Cannot connect to gateway

com.sap.ip.me.api.services.HttpConnectionException

at com.sap.ip.me.api.services.IOUtils.isConnectable()

at com.sap.ip.me.sync.SyncManagerImpl.doConnectionTest()

at com.sap.ip.me.sync.SyncManagerImpl.synchronizeWithBackend()

at com.sap.ip.me.sync.SyncManagerImpl.synchronizeWithBackend()

at com.sap.ip.me.api.sync.SyncManager.synchronizeWithBackend()

at com.sap.ip.me.apps.jsp.Home$SyncRunnable.run()

at java.lang.Thread.run()

[20030321 05:42:20:722] W [MI/Sync ] Cannot connect to gateway

com.sap.ip.me.api.services.HttpConnectionException: cannot connect (java.io.FileNotFoundException: http://aix15k2:54100/meSync/servlet/meSync?_sysid=mid&client=071&~language=en&ACKNOWLEDGE=&)

at com.sap.ip.me.api.services.IOUtils.isConnectable()

at com.sap.ip.me.sync.SyncManagerImpl.doConnectionTest()

at com.sap.ip.me.sync.SyncManagerImpl.synchronizeWithBackend()

at com.sap.ip.me.sync.SyncManagerImpl.synchronizeWithBackend()

at com.sap.ip.me.api.sync.SyncManager.synchronizeWithBackend()

at com.sap.ip.me.apps.jsp.Home$SyncRunnable.run()

at java.lang.Thread.run()

[20061013 13:53:17:530] W [MI/Sync ] Cannot connect to gateway

com.sap.ip.me.api.services.HttpConnectionException: cannot connect (java.io.FileNotFoundException: http://aix15k2:54100/meSync/servlet/meSync?_sysid=mid&client=071&~language=en&ACKNOWLEDGE=&)

at com.sap.ip.me.api.services.IOUtils.isConnectable()

at com.sap.ip.me.sync.SyncManagerImpl.doConnectionTest()

at com.sap.ip.me.sync.SyncManagerImpl.synchronizeWithBackend()

at com.sap.ip.me.sync.SyncManagerImpl.synchronizeWithBackend()

at com.sap.ip.me.api.sync.SyncManager.synchronizeWithBackend()

at com.sap.ip.me.apps.jsp.Home$SyncRunnable.run()

at java.lang.Thread.run()

Thanks

Raja

[Former Member]

hello raja,

seems that you don't have the proper SSL libraries in your

classpath. this is the same problem as described here

try installing the JSSE1-0-3_01.cab file that is included

in the MI client CD and adjust the classpath of your client.

in PDA, you have to modify the lnk file that is in the

StartUp folder, and add the SSL related jar files into the

classpath.

regards

jo

[Former Member]

HI Raja,

please provide more info like more trace info, device and OS version, settings, etc.

Rgds Thomas