We are at the latest support pack levels as of September 2006 running Solution Manager 3.2. When confirming open alerts on non abap systems within the solution_manager transaction we get a cpic error 002 return code 679 and the alerts all go grey. In transaction RZ21 the system goes into shutdown status. However, when confirming these alerts using RZ20 we do not get the error and everything is fine. We are on the latest ccms agent versions on the non abap systems too.
Any assistance would be very much appreciated.
Thanks
Gary
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