User assgined to a group, SSO to ITS is not working

[Former Member]

We had our security group add a ESS-User group. We imported 500 users and assigned them to that group. When logging into EP, we are getting access to the correct tabs, but ITS is requiring us to login.

But when logging in as a user that is not assigned to this group, the SSo to ITS is working.

What setup step are we missing? Are we supposed to configure something in Visual Administrator.

[Former Member]

Hi Dena,

A logon trace might provide the cause of the problem. See SAP note 495911 for starting.

Thanks and regards,

Dieter