Alert-Configuration

[Former Member]

Hi,

I want to define a alert rule but this button and the button "alert rule change" are disabled in the alert-configuration (rwb).

What can I do to enabled both buttons??

Thanks.

Regards

Stefan

[bhavesh_kantilal · Accepted solution]

Stefan,

1. Make sure that the Privacy Settings in your broswer have been set to minumim.

2. Next , first select your Alert Category in the Alert Config window and then, the moment you select the Alert Category, the ADD RULE button will be enabled.

Regards,

Bhavesh

[former_member192798]

Hi Stefan,

Check Michal's blog on trouble shooting ALERTS:-

/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--troubleshooting-guide

Also check the step by step guide on ALERTS:-

/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step

I hope this provides you a solution.

Regards.

Praveen