Error with mail adapter

[Former Member]

Hi,

I have an idoc to email scenario.

The email is to be triggered, in case of an error in one of the idoc field values.

The email, is being triggered successfully as seen in sxi_monitor. But, the receiver mail adapter is failing(as seen in adapter monitoring).

The error as seen in adapter monitoring:

<b>error occured: [2006-10-03T12:34:02Z] unable to call the mailer; com.sap.aii.messaging.srt.BubbleException: Failed to call the endpoint [null "null"]; nested exception caused by: java.io.IOException: server not responding OK to MAIL FROM; 501 5.5.4 Invalid Address</b>

This is not an issue with the address specified, because, there are other interfaces which are using the same adapter to send mails successfully.

MDT(Messaging system) specifies error as GENERAL_ERROR.

Any hints?

Thanks,

Smitha.

[MichalKrawczyk · Accepted solution]

hi,

>>>>error occured: [2006-10-03T12:34:02Z] unable to call the mailer; com.sap.aii.messaging.srt.BubbleException: Failed to call the endpoint [null "null"]; nested exception caused by: java.io.IOException: server not responding OK to MAIL FROM; 501 5.5.4 Invalid Address

maybe other scenairos fill it ?

for example maybe you use mail package

(which fills address)

with other scenarios and with this one not?

check how other scenarios work

Regards,

michal

[Former Member · Accepted solution]

Hi,

I have configured the adapter with the help of your blog <a href="/people/michal.krawczyk2/blog/2005/03/07/mail-adapter-xi--how-to-implement-dynamic-mail-address

All the scenarios use the same generic mail adapter.

It works for the other scenarios.

I have compared the mappings that are used too.. but I am clueless.

In MDT(Messaging System), the error is specified as GENERAL_ERROR.

Regards,

Smitha.

[former_member192798 · Accepted solution]

Hi Smitha,

Why don't you check the connection settings.

Regards.

Praveen

[MichalKrawczyk · Accepted solution]

Hi,

>>> MDT(Messaging System), the error is specified as GENERAL_ERROR.

then maybe you need to ask some General about it?

or at least a Colonel? ))

but frankly saying there must be a difference

it it works in once case and doesn't in the

other don't you agree? so all you need to do

it is to find it

Regards,

michal

[former_member206604 · Accepted solution]

Hi Smitha,

Check out the email ID that you are using to send out the mail. I mean is both To and From email ID's are valid? From your post above I assume that other scenarios are working fine with the same Receiver communication channel. Also try creating a new CC and see if that works.

Thanks,

Prakash

[Former Member]

Hi Smitha,

==>Try to give a valid from address and check out the scenario.

==>Check if your To address really exists.

==>If you are using any MessageTransformBean/PayloadSwap bean check if the payload is proper.

==>If you are sending any attachments check if your mail server supports such attachments/attachments with that size.

==>If you are using mail Package check the payload and see whether all the required fields have come out of mapping. (High Priority )

Regrds,

Sundar.

[Former Member]

Hi Smitha,

A wild guess :).. Could it be possible that for this particular scenario alone, the MIME extension from the content is not supported by ur SMTP server?

cheers,

Prashanth

[Former Member]

Hi guys,

Will experiment with all your inputs and get back.

Thanks,

Smitha.

[former_member192798]

Hi Smitha,

Have a look at Michal's blog:-

/people/michal.krawczyk2/blog/2005/11/23/xi-html-e-mails-from-the-receiver-mail-adapter

/people/michal.krawczyk2/blog/2005/03/07/mail-adapter-xi--how-to-implement-dynamic-mail-address

Hope this helps.

Regards.

Praveen