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BPM messages stuck In Process - never get sent

Former Member
0 Kudos

Hi all,

We have had a number of BPM processes running successfully in our XI 3.0 DEV SP17 system for weeks now but suddenly, none are now working. Our BPMs wait a specified amount of time before creating a bundled outbound message. In SXMB_MONI, the Outbound Status is a timer status. The workflow logs mappings are all complete but the Block above is stuck in the status In Process. This never changes and no message is sent no matter how long you wait. There are no errors listed anywhere. To try and fix this, we have performed the following steps and then retried but to no avail:

1. Re-registered and re-activated queues in SXMB_ADM

2. Deleted all work items in SWWL

3. Checked for event problems in SWEQADM

4. Checked for errors (none given) but done a cache refresh anyway in SXI_CACHE

5. Checked in the Process Builder under Goto -> Basic Data -> Start Events tab that the workflow is active

6. Restarted the server

What else can I check to free up this blockage or reactivate whatever isn't running?!

Many thanks,

Stuart Richards

Accepted Solutions (1)

Accepted Solutions (1)

agasthuri_doss
Active Contributor
0 Kudos

Hi Stuart Richards,

Similary I too faced the Problem, Try for SLD Cache refresh,

To clear the SLD cache, from the Integration Builder main menu, choose Environment ® Delete Cache for SLD Data.

Once we have deleted the cache for SLD data, accessing objects in the SLD may take longer than usual initially.

Did you tried this option,

Transaction code : SXI_CACHE

Go to menu

XI Runtime Cache -> Start Complete Cache refresh.

Thanks & Regards

Agasthuri Doss

Former Member
0 Kudos

Agasthuri/Moorthy,

Thanks for you advice guys but have found the problem - it was with the scheduling of the background jobs for missed deadlines and work items with errors in SWF_XI_CUSTOMIZING. Really strange that these jobs have not been scheduled previously when things were working but are now necessary! All working now anyway. Have awarded Helpful Answer points to both.

Regards,

Stuart

Answers (1)

Answers (1)

moorthy
Active Contributor
0 Kudos

Hi,

Go to Integration Builder page(XI home page)->Administration->Cache Overview and refresh all , repository, Directory and RWB caches for desing time, Adapter metadata, SLD.

Also test the SLDCHECK.

Change the Integration Process and activate it and look the cache in the SXI_CACHE for runtime active version.

Regards,

Moorthy