Portal Session Timeout - ICM/Webdynpro/POWL

[Former Member]

Hi Experts,

We are having SRM Portal which has POWL Webdynpro and other applications running.

SRM Portal is a seperate JAVA Instance and integrated to backend with SSO enabled.

We have Logon Ticket Timeout set as default 8 Hours and the Session Timeout in Portal set as 2 Hours (Server>services>webcontainer>properties>Session Timeout).

For the ABAP backend, we have rdisp/plugin_auto_logout-->7200 (2 Hours) and ICM timeout as remommeded by SAP as icm/server_port_0 = PROT=HTTP,PORT=8012,TIMEOUT=90,PROCTIMEOUT=600

Now the problem is:

1. Users connected to portal and work on any POWL Iviews has an idle time of two hours-->we get the ICM session timeout error page.

2. Sometimes Users get the Login screen of portal within the Navigation Frame which can be identified as the Ticket Expiration

Is there a possibility to control the behavior of portal to avoid these error pages to Users like if the timeout happened in backend, there should be auto refresh if the user clicks the application.

And if the ticket expired, the portal should refresh to the home screen on clicking any Iview.

We tried the IDLE timeout pop up and in Vain, you could see my another post on the same.

Regards,

Sethu

[Former Member]

Hi,

Read SAP note 705013,

I think adjusting the kernel parameters, rdisp/gui_auto_logout and rdisp/plugin_auto_logout will help.

Try adding below parameters in the Instance profile.

icm/keep_alive_timeout 3600

icm/conn_timeout 5000

Regards,

Venkata S Pagolu