Chinese font issue on SAPGUI 6.40

[Former Member]

Hi All,

We have a problem here with SapGUI 6.40 runing on a Citrix Presentation Server on Windows Server 2003.

Chinese language pack is installed for the Operation System.

For some users, after opening more than 3 SAPGUI Windows, the chinese fonts become too small.

Has anyone saw that ?

I am a Microsoft/Citrix person, not a SAP specialist. Need to know how SAPGUI handle the fonts. Does it use tha Operation System fonts , has it's own fonts for non ocidental languages ???

Any information about this will be fine !

Thanks !!!

Fernando

[vincentlim826]

Never seen this problem before.

What is your sapgui 640 patch level ?

Can you see the same issue with Sapgui 620 ?

How's your lcoale setting for chinese?

[Former Member]

I've done some research, and maybe it's an operation system issue.

I don't know the patch level, or if the problem happens with 6.20, but in other servers (SAP DEV Servers), in the same condition, the problem does not happen.

Anyway, any help is welcome !

Thanks !

Fernando

[vincentlim826]

To check patch level for SAPGui,

- press "Alt+F12"

- choose "About"

If other servers SAP-DEV is OK, then do a comparison.