Configure incident management for VAR in solution manager 7.0 ehp1

[Former Member]

I want to configure incident management for VAR in solution manager 7.0 ehp1, now on service.sap.com all i can find is * SAP Solution Manager 7.1 SP3 VAR Config Guide V1 * under https://websmp204.sap-ag.de/var-partner/.

Can anyone point me to config guides on what needs to be done on the customer end and my end(partner side).

I am trying to fulfill the PCOE requirement below

;

5. Do you have a fully operational Incident Management System?

Thanks,

[Former Member]

hi,

check out the below FAQ and

https://websmp208.sap-ag.de/~sapidb/011000358700000490172009E.HTM

Technical suppport

https://websmp208.sap-ag.de/~sapidb/011000358700000880802009E.PDF

and some more rkt and hw to guides on

https://websmp208.sap-ag.de/~form/sapnet?_SHORTKEY=00200797470000089947&;

Thanks,

Jansi

[Former Member]

Hi,

please download it from below link:

https://sapmats-de.sap-ag.de/download/download.cgi?id=JUZJ8B88H7TUED6N5QHKGIDVCII445KNXTRP96PLWH2JBV...

I hope this will help.

Thanks

regards,

Vikram