Solution Manager 7.1 Basic Configuration error

[Former Member]

Hi guys

I'm having problems with accessing the basic config wizard via spro, i'm also having the same issue trying to run "solman_setup" and "workcenter". For both issues i get "Internet Explore cannot open the webpage". The ITS is activated along with the ther services. If there's any settings that I"ve missed your help will be very much appreciated and please let me know if you need more information from me.

Thank you.

[Former Member]

Hi

please check maintaining the FQDN of the SolMan system in the hosts file of your local workstation

. Also check if the same issue occurs, if you try accessing the URL using the IP Address of the

Solution Manager System.

[Former Member]

Hi Javier

My FQDN is maintained, the webdynpro service is activated, and I did try using the ip adress of the system and still no luck

[Former Member]

Hi,

what's the value of icm/host_name_full ?

is the DNS able to resolve the fully qualified hostname ?

regards, Javier

[Former Member]

Javier,

The value of icm/host_name_full = <domain>.co.za

and what do mean if "the DNS able to resolve the fully qualified hostname ?"

[Former Member]

Hi ,

I suppose you are not having problems with the FQHN in other web screens, so DNS should be fine.

if this is a Microsoft Windows system I would try this workaround.

note 677118

(*) One quick solution is to update the hosts file on each

work station. (Only an option for small installations.)

File: \WINNT\system32\drivers\etc\hosts

Add new line: 10.17.73.210 hostname.domain.ext

This must be done per workstation.

regards, Javier

[Former Member]

Javier,

You have been incredibly helpfull, thank you very much for your assistance.

[Former Member]

Hi,

Can you please try to clear your browsing history? Can you please run

report WDG_MAINTAIN_UR_MIMES and double click "Force MIME deployment"

to re-deploy? Then please perform a new test.

check this note if its implemented?

1633725

thanks

Regards,

Vikram

[Former Member]

Hi Vakram

Thanks for your reply, I've done what you asked me to do but unfortunately when I run report "WDG_MAINTAIN_UR_MIMES " it says it does'nt exist, any ideas why?

[Former Member]

Sorry Vikram,

A blond moment there, i did'nt realise you mearnt run it as a report not as a transaction. I did run it correctly and it still does'nt connect.