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SAP does not start after kenrel upgrade from 701 level 117 to 150

Former Member
0 Kudos

We have performed kernel upgrade from 701 level 117 to 150. Upon completing the kernel upgrade, SAP application did not start. We have noticed is killing the workprocesses based on dev_disp logs. Could anyone help us in identifying the cause and solution of this issue? We did try putting back the backup kernel but still SAP did not start anymore.

      • ERROR => DpWPCheck: W0 (pid 29274) died (severity=0, status=65280) [dpxxdisp.c 15884]

child (pid=29274) exited with exit code 255

my types changed after wp death/restart 0xbf --> 0xa0

      • ERROR => DpWPCheck: W1 (pid 29275) died (severity=0, status=65280) [dpxxdisp.c 15884]

child (pid=29275) exited with exit code 255

      • ERROR => DpWPCheck: W2 (pid 29276) died (severity=0, status=65280) [dpxxdisp.c 15884]

child (pid=29276) exited with exit code 255

      • ERROR => DpWPCheck: W3 (pid 29277) died (severity=0, status=65280) [dpxxdisp.c 15884]

child (pid=29277) exited with exit code 255

      • ERROR => DpWPCheck: W4 (pid 29278) died (severity=0, status=65280) [dpxxdisp.c 15884]

child (pid=29278) exited with exit code 255

      • ERROR => DpWPCheck: W5 (pid 29279) died (severity=0, status=65280) [dpxxdisp.c 15884]

child (pid=29279) exited with exit code 255

      • ERROR => DpWPCheck: W6 (pid 29280) died (severity=0, status=65280) [dpxxdisp.c 15884]

child (pid=29280) exited with exit code 255

      • ERROR => DpWPCheck: W7 (pid 29281) died (severity=0, status=65280) [dpxxdisp.c 15884]

child (pid=29281) exited with exit code 255

      • ERROR => DpWPCheck: W8 (pid 29282) died (severity=0, status=65280) [dpxxdisp.c 15884]

child (pid=29282) exited with exit code 255

      • ERROR => DpWPCheck: W9 (pid 29283) died (severity=0, status=65280) [dpxxdisp.c 15884]

child (pid=29283) exited with exit code 255

      • ERROR => DpWPCheck: W10 (pid 29284) died (severity=0, status=65280) [dpxxdisp.c 15884]

child (pid=29284) exited with exit code 255

      • ERROR => DpWPCheck: W11 (pid 29285) died (severity=0, status=65280) [dpxxdisp.c 15884]

child (pid=29285) exited with exit code 255

my types changed after wp death/restart 0xa0 --> 0x80

      • DP_FATAL_ERROR => DpWPCheck: no more work processes

      • DISPATCHER EMERGENCY SHUTDOWN ***

NiBufSend starting

NiIWrite: hdl 3 sent data (wrt=161,pac=1,MESG_IO)

MsINiWrite: sent 161 bytes

send msg (len 110+51) to name MSG_SERVER, type 0, key -

MsSndName: MS_DEL_PROPERTY ok

Send 51 bytes to MSG_SERVER

MS_DEL_PROPERTY : asynchronous call

send MsDelService(J2EE) to msgserver

DpIJ2eeShutdown: send SIGINT to SAP J2EE startup framework (pid=29273)

killing proc (29273) (SOFT_KILL)

DpIJ2eeShutdown: j2ee state = SHUTDOWN

SiSelPClear: set events of sock 10 to: ---

SiSelPClear: set events of sock 11 to: ---

SiSelPRemove: removed sock 10 (pos=3)

SiSelPRemove: removed sock 11 (pos=4)

NiSelIRemove: removed hdl 2

DpDelSocketInfo: del info for socket 2 (type=7)

NiICloseHandle: shutdown and close hdl 2 / sock 10 - sock 11

Logs of dev_wp0

M Info for wp 0

M

M pid = 29274

M severity = 0

M status = 0

M stat = WP_RUN

M waiting_for = NO_WAITING

M reqtype = DP_RQ_DIAWP

M act_reqtype = NO_REQTYPE

M rq_info = 0

M tid = -1

M mode = 255

M len = -1

M rq_id = 65535

M rq_source =

M last_tid = 0

M last_mode = 0

M semaphore = 0

M act_cs_count = 0

M csTrack = 0

M csTrackRwExcl = 0

M csTrackRwShrd = 0

M mode_cleaned_counter = 0

M control_flag = 0

M int_checked_resource(RFC) = 0

M ext_checked_resource(RFC) = 0

M int_checked_resource(HTTP) = 0

M ext_checked_resource(HTTP) = 0

M report = > <

M action = 0

M tab_name = > <

M attachedVm = no VM

M PfStatDisconnect: disconnect statistics

M Entering TH_CALLHOOKS

M ThCallHooks: call hook >SAP-Trace buffer write< for event BEFORE_DUMP

M TrThHookFunc: called for WP dump

M ThCallHooks: call hook >ThrSaveSPAFields< for event BEFORE_DUMP

M *** ERROR => ThrSaveSPAFields: no valid thr_wpadm [thxxrun1.c 730]

M *** ERROR => ThCallHooks: event handler ThrSaveSPAFields for event BEFORE_DUMP failed [thxxtool3.c 262]

M ThCallHooks: call hook >BtcCallLgCl< for event BEFORE_DUMP

M Entering ThSetStatError

M ThIErrHandle: do not call ThrCoreInfo (no_core_info=0, in_dynp_env=0)

M Entering ThReadDetachMode

M call ThrShutDown (1)...

M ***LOG Q02=> wp_halt, WPStop (Workproc 0 29274) [dpuxtool.c 269]

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi,

I think it might be caused by that a unicode-nonunicode mismatch between the kernel and the database.

Check if your system is unicode or non-unicode.

Then, try to apply the latest kernel patch (database independent & DB dependent Kernel stack)

according to unicode or non-unicode as the note 19466.

I hope it helps.

With Regards,

Sp.

Former Member
0 Kudos

Thu Mar 1 02:39:45 2012

C DB2 client driver version '09.07.0004'

C Connected to DB server type 'DB2/AIX64'

C Connected to DB server version '09.07.0004'

C Connected to 'CMH' as 'SAPCMC' schema 'SAPCMC' o.k.

C Connected: con_hdl=0 ; appl_hdl=595; appl_id="172.22.114.37.58252.12030108394"

C Current member="172.22.114.37:"

C Database code page is ok.

C Database collating sequence is ok.

C DB2_WORKLOAD=SAP is set in DB2 registry as required.

C CLI Insert Buffering is disabled on single partition databases.

C DbSl trace SM50: switch request to level 1

B Connection 0 opened (DBSL handle 0)

M db_connect o.k.

M ICT: exclude compression: .zip,.cs,.rar,.arj,.z,.gz,.tar,.lzh,.cab,.hqx,.ace,.jar,.ear,.war,.css,.pdf,.js,.gzip,.uue,.bz2,.iso,.sda,.sar,.gif,.png,.swc,*.s

wf

I MtxInit: 0 0 0

M SHM_PRES_BUF (addr: 0x2ba2f4904000, size: 4400000)

M SHM_ROLL_AREA (addr: 0x2ba48964a000, size: 268435456)

M SHM_PAGING_AREA (addr: 0x2ba49964a000, size: 268435456)

M SHM_ROLL_ADM (addr: 0x2ba2f4d38000, size: 11116480)

M SHM_PAGING_ADM (addr: 0x2ba4a964a000, size: 3277856)

M ThCreateNoBuffer allocated 560152 bytes for 1000 entries at 0x2ba4a996d000

M ThCreateNoBuffer index size: 3000 elems

M ThCreateVBAdm allocated 12176 bytes (50 server) at 0x2ba4b0624000

B db_con_shm_ini: WP_ID = 0, WP_CNT = 13, CON_ID = -1

B

B Thu Mar 1 02:39:46 2012

B dbtbxbuf: Buffer TABL (addr: 0x2ba4b199e100, size: 30000000, end: 0x2ba4b363a480)

B dbtbxbuf: Profile: max_objects = 5000, displace = 1, reorg = 1

B dbtbxbuf: request_unit = 2000, sync_reload = 5, inval_reload = 5

B dbtbxbuf: protect_shm = 0, force_checks = 0

B dbtbxbuf: tsize_retry = 14206976

B ***LOG BB0=> buffer TABL started with length 30000000 bytes [dbtbxbuf#6 @ 16383] [dbtbxbuf1638 3]

B dbtbxbuf: Buffer TABLP (addr: 0x2ba4b363b100, size: 10240000, end: 0x2ba4b3fff100)

B dbtbxbuf: Profile: max_objects = 500, displace = 1, reorg = 1

B dbtbxbuf: request_unit = 2000, sync_reload = 5, inval_reload = 5

B dbtbxbuf: protect_shm = 0, force_checks = 0

B dbtbxbuf: tsize_retry = 5032704

B ***LOG BB0=> buffer TABLP started with length 10240000 bytes [dbtbxbuf#6 @ 16383] [dbtbxbuf1638 3]

B dbtbxbuf: Reading TBX statistics:

B dbtbxbuf: 1 object entries precreated

B dbexpbuf[EXP_SHB]: Aquired semaphore 35 in db_exp_init(EXP_INIT)

B dbexpbuf[EXP_SHB]: shared memory layout of buffer EIBUF:

B EYE-CATCHER : 1 * 4 = 4

B ADMIN : 1 * 472 = 472

B RECOVERY : 13 * 40 = 520

B MUTEX VECTOR : 4001 * 64 = 256064

B OBJECT DIRECTORY : 2000 * 256 = 512000

B HASH VECTOR : 4001 * 8 = 32008

B STATISTICS : 1 * 200 = 200

B FREELIST : 65 * 8 = 520

B DATA SPACE : 13252 * 256 = 3392512

B dbexpbuf[EXP_SHB]: buffer EIBUF installed with

B semkey = 35

B shmkey = 54

B wp_n = 13

B sclass = 0

B block_length = 256

B max_objects = 2000

B max_obj_size = 847968

B pref_obj_size = 0

B est_large_obj_size = 16384

B free_vec_lg = 65

B hash_vec_size = 4001

B buffer_l = 4194304

B max_blocks = 13252

B free_blocks = 13252

B mutex_n = 4001

B recovery_delay = 500000

B tracing = 0

B force_checks = 0

B protect_shm = 0

B ***LOG BB0=> buffer EIBUF started with length 4096k bytes [dbexpbuf#3 @ 2409] [dbexpbuf2409 ]

B dbexpbuf[EXP_SHB]: semaphore 35 released in db_exp_init

B dbexpbuf[EXP_SHM]: Aquired semaphore 56 in db_exp_init(EXP_INIT)

B dbexpbuf[EXP_SHM]: shared memory layout of buffer ESM :

B EYE-CATCHER : 1 * 4 = 4

B ADMIN : 1 * 472 = 472

B RECOVERY : 13 * 40 = 520

B MUTEX VECTOR : 4001 * 64 = 256064

B OBJECT DIRECTORY : 2000 * 256 = 512000

B HASH VECTOR : 4001 * 8 = 32008

B STATISTICS : 1 * 200 = 200

B FREELIST : 65 * 8 = 520

B DATA SPACE : 13252 * 256 = 3392512

B dbexpbuf[EXP_SHM]: buffer ESM installed with

B semkey = 56

B shmkey = 65

B wp_n = 13

B sclass = 0

B block_length = 256

B max_objects = 2000

B max_obj_size = 847968

B pref_obj_size = 0

B est_large_obj_size = 16384

B free_vec_lg = 65

B hash_vec_size = 4001

B buffer_l = 4194304

B max_blocks = 13252

B free_blocks = 13252

B mutex_n = 4001

B recovery_delay = 500000

B tracing = 0

B force_checks = 0

B protect_shm = 0

B ***LOG BB0=> buffer ESM started with length 4096k bytes [dbexpbuf#3 @ 2409] [dbexpbuf2409 ]

B dbexpbuf[EXP_SHM]: semaphore 56 released in db_exp_init

B dbexpbuf[EXP_CUA]: Aquired semaphore 30 in db_exp_init(EXP_INIT)

B dbexpbuf[EXP_CUA]: shared memory layout of buffer CUA :

B EYE-CATCHER : 1 * 4 = 4

B ADMIN : 1 * 472 = 472

B RECOVERY : 13 * 40 = 520

B MUTEX VECTOR : 3001 * 64 = 192064

B OBJECT DIRECTORY : 1500 * 256 = 384000

B HASH VECTOR : 3001 * 8 = 24008

B STATISTICS : 1 * 200 = 200

B FREELIST : 193 * 8 = 1544

B DATA SPACE : 4822 * 512 = 2468864

B dbexpbuf[EXP_CUA]: buffer CUA installed with

B semkey = 30

B shmkey = 47

B wp_n = 13

B sclass = 10

B block_length = 512

B max_objects = 1500

B max_obj_size = 617056

B pref_obj_size = 0

B est_large_obj_size = 98304

B free_vec_lg = 193

B hash_vec_size = 3001

B buffer_l = 3072000

B max_blocks = 4822

B free_blocks = 4822

B mutex_n = 3001

B recovery_delay = 500000

B tracing = 0

B force_checks = 0

B protect_shm = 0

B ***LOG BB0=> buffer CUA started with length 3000k bytes [dbexpbuf#3 @ 2409] [dbexpbuf2409 ]

B dbexpbuf[EXP_CUA]: semaphore 30 released in db_exp_init

B dbexpbuf[EXP_OTR]: Aquired semaphore 55 in db_exp_init(EXP_INIT)

B dbexpbuf[EXP_OTR]: shared memory layout of buffer OTR :

B EYE-CATCHER : 1 * 4 = 4

B ADMIN : 1 * 472 = 472

B RECOVERY : 13 * 40 = 520

B MUTEX VECTOR : 4001 * 64 = 256064

B OBJECT DIRECTORY : 2000 * 256 = 512000

B HASH VECTOR : 4001 * 8 = 32008

B STATISTICS : 1 * 200 = 200

B FREELIST : 81 * 8 = 648

B DATA SPACE : 13251 * 256 = 3392256

B dbexpbuf[EXP_OTR]: buffer OTR installed with

B semkey = 55

B shmkey = 64

B wp_n = 13

B sclass = 13

B block_length = 256

B max_objects = 2000

B max_obj_size = 847904

B pref_obj_size = 0

B est_large_obj_size = 20480

B free_vec_lg = 81

B hash_vec_size = 4001

B buffer_l = 4194304

B max_blocks = 13251

B free_blocks = 13251

B mutex_n = 4001

B recovery_delay = 500000

B tracing = 0

B force_checks = 0

B protect_shm = 0

B ***LOG BB0=> buffer OTR started with length 4096k bytes [dbexpbuf#3 @ 2409] [dbexpbuf2409 ]

B dbexpbuf[EXP_OTR]: semaphore 55 released in db_exp_init

B ***LOG BB0=> buffer CALE started with length 500000 bytes [dbcalbuf#4 @ 2304] [dbcalbuf2304 ]

B dbtran INFO (init_connection '<DEFAULT>' [DB6:700.08]):

B max_blocking_factor = 30, max_in_blocking_factor = 60,

B min_blocking_factor = 1, min_in_blocking_factor = 1,

B prefer_union_all = 1, prefer_join = 1,

B prefer_fix_blocking = 0, prefer_in_itab_opt = 0,

B convert AVG = 1, alias table FUPD = 0,

B escape_as_literal = 0, opt GE LE to BETWEEN = 0,

B select * =0x0f, character encoding = STD / <none>:-,

B use_hints = abap->1, dbif->0x3, upto->2147483647, rule_in->0,

B rule_fae->0, concat_fae->0, concat_fae_or->0

More(74%)

Thu Mar 1 02:39:47 2012

M SecAudit(RsauInit): Start init of Security Audit Log for first wp.

M SecAudit(RsauCreateShm): New block for Security Audit Log allocated in SCSA

M SecAudit(RsauCreateShm): SCSA memory usage: SecAudit = 1152, total = 3048

M SecAudit(RsauShmInit): SCSA size................ = 4096

M SecAudit(RsauShmInit): addr of SCSA............. = 0x2ba2f916f000

M SecAudit(RsauShmInit): addr of RSAUSHM.......... = 0x2ba2f916f768

M SecAudit(RsauShmInit): addr of RSAUSLOTINFO..... = 0x2ba2f916f7a0

M SecAudit(RsauShmInit): addr of RSAUSLOTS........ = 0x2ba2f916f7ac

M SecAudit(RsauShmInit): SHM version.............. = 5

M SecAudit(RsauShmInit): SHM Slot version......... = 2

M SecAudit(RsauShmInit): RSAU active.............. = 0

M SecAudit(RsauShmInit): number of slots possible. = 10

M SecAudit(RsauShmInit): number of slots requested = 2

M SecAudit(RsauShmInit): number of slots used..... = 2

M SecAudit(RsauShmInit): user selection........... = 0

M SecAudit(RsauShmInit): max size of one file..... = 0 KB

M SecAudit(RsauShmInit): max size of all files.... = 102400 KB

M SecAudit(RsauGetCurrentProfile): Init of shared memory completed

M SecAudit(RsauGetCurrentProfile): Security Audit Log not active

M SsfSapSecin: automatic application server initialization for SAPSECULIB

N SsfSapSecin: Looking for PSE in database

N SsfPseLoad: started...(path=/usr/sap/CMH/DVEBMGS20/sec, AS=m1cmhci, instanceid=20)

N SsfPseLoad: Downloading file /usr/sap/CMH/DVEBMGS20/sec/SAPSNCS.pse (client: , key: 144109, len: 1550)

N SsfPseLoad: Downloading file /usr/sap/CMH/DVEBMGS20/sec/SAPSYS.pse (client: , key: SYSPSE, len: 1619)

N SsfPseLoad: Downloading file /usr/sap/CMH/DVEBMGS20/sec/SAP_AGS_OLCNT_VERIFY.pse (client: , key: 143607, len: 3086)

N SsfPseLoad: ended (3 of 3 sucessfully loaded, 3 checked...

N MskiCreateLogonTicketCache: Logon Ticket cache created in shared memory.

N MskiCreateLogonTicketCache: Logon Ticket cache pointer registered in shared memory.

M rdisp/thsend_mode : -1 -> 0

N

N Thu Mar 1 02:39:48 2012

N SncInit(): Initializing Secure Network Communication (SNC)

N AMD/Intel x86_64 with Linux (st,ascii,SAP_UC/size_t/void* = 16/64/64)

N SncInit(): found snc/data_protection/max=3, using 3 (Privacy Level)

N SncInit(): found snc/data_protection/min=1, using 1 (Authentication Level)

N SncInit(): found snc/data_protection/use=9, using 3 (Privacy Level)

N SncInit(): found snc/gssapi_lib=/usr/sap/CMH/SYS/exe/run/libsapcrypto.so

N File "/usr/sap/CMH/SYS/exe/run/libsapcrypto.so" dynamically loaded as GSS-API v2 library.

N The internal Adapter for the loaded GSS-API mechanism identifies as:

N Internal SNC-Adapter (Rev 1.0) to SECUDE 5/GSS-API v2

N SncInit(): found snc/identity/as=p:CN=CMH,OU=Applications,DC=cat,DC=com

N *** ERROR => SncPAcquireCred()==SNCERR_GSSAPI [sncxxall.c 1439]

N GSS-API(maj): No credentials were supplied

N GSS-API(min): SECUDE PSEDIR directory not found: /home/cmhadm/sec ($HOME)

N Could't acquire ACCEPTING credentials for

N

N name="p:CN=CMH, OU=Applications, DC=cat, DC=com"

N SncInit(): Fatal -- Accepting Credentials not available!

N <<- SncInit()==SNCERR_GSSAPI

N sec_avail = "false"

M ***LOG R19=> ThSncInit, SncInitU ( SNC-000004) [thxxsnc.c 232]

M *** ERROR => ThSncInit: SncInitU (SNCERR_GSSAPI) [thxxsnc.c 234]

M in_ThErrHandle: 1

M *** ERROR => SncInitU (step 1, th_errno 44, action 3, level 1) [thxxhead.c 10824]

M

M Info for wp 0

M

M pid = 2956

M severity = 0

M status = 0

M stat = WP_RUN

M waiting_for = NO_WAITING

M reqtype = DP_RQ_DIAWP

M act_reqtype = NO_REQTYPE

M rq_info = 0

M tid = -1

M mode = 255

M len = -1

M rq_id = 65535

M rq_source =

M last_tid = 0

M last_mode = 0

M semaphore = 0

M act_cs_count = 0

M csTrack = 0

M csTrackRwExcl = 0

M csTrackRwShrd = 0

M mode_cleaned_counter = 0

M control_flag = 0

M int_checked_resource(RFC) = 0

M ext_checked_resource(RFC) = 0

M int_checked_resource(HTTP) = 0

M ext_checked_resource(HTTP) = 0

M report = > <

M action = 0

M tab_name = > <

M attachedVm = no VM

M PfStatDisconnect: disconnect statistics

M Entering TH_CALLHOOKS

M ThCallHooks: call hook >SAP-Trace buffer write< for event BEFORE_DUMP

M TrThHookFunc: called for WP dump

M ThCallHooks: call hook >ThrSaveSPAFields< for event BEFORE_DUMP

M *** ERROR => ThrSaveSPAFields: no valid thr_wpadm [thxxrun1.c 730]

M *** ERROR => ThCallHooks: event handler ThrSaveSPAFields for event BEFORE_DUMP failed [thxxtool3.c 262]

M ThCallHooks: call hook >BtcCallLgCl< for event BEFORE_DUMP

M Entering ThSetStatError

M ThIErrHandle: do not call ThrCoreInfo (no_core_info=0, in_dynp_env=0)

M Entering ThReadDetachMode

M call ThrShutDown (1)...

M ***LOG Q02=> wp_halt, WPStop (Workproc 0 2956) [dpuxtool.c 269]

Former Member
0 Kudos

Hi,

Clearly an SNC error. Disabling SNC would definitely bring up the system. Kindly review the SNC configuration for this server.

SECUDE PSEDIR not found.

Deactivate the SNC and create SNC PSE

http://fmis.minfin.bg/help/EN/74/7a493b8e796d06e10000000a11402f/content.htm

Refer to the [SNC configuration |http://www.google.co.in/url?sa=t&rct=j&q=secude%20psedir%20&source=web&cd=2&ved=0CDAQFjAB&url=http%3A%2F%2Fwww.sdn.sap.com%2Firj%2Fscn%2Fgo%2Fportal%2Fprtroot%2Fdocs%2Flibrary%2Fuuid%2Fa2909b90-0201-0010-6da4-e1b600a43a3b%3FQuickLink%3Dindex%26overridelayout%3Dtrue&ei=Oj5QT6CSKYHmrAeG8f3aDQ&usg=AFQjCNH-lEcgT1CdMe30nA7B9sfGCHMnng&cad=rja]

N  SncInit(): Initializing Secure Network Communication (SNC)
N        AMD/Intel x86_64 with Linux (st,ascii,SAP_UC/size_t/void* = 16/64/64)
N  SncInit():   found snc/data_protection/max=3, using 3 (Privacy Level)
N  SncInit():   found snc/data_protection/min=1, using 1 (Authentication Level)
N  SncInit():   found snc/data_protection/use=9, using 3 (Privacy Level)
N  SncInit(): found  snc/gssapi_lib=/usr/sap/CMH/SYS/exe/run/libsapcrypto.so
N    File "/usr/sap/CMH/SYS/exe/run/libsapcrypto.so" dynamically loaded as GSS-API v2 library.
N    The internal Adapter for the loaded GSS-API mechanism identifies as:
N    Internal SNC-Adapter (Rev 1.0) to SECUDE 5/GSS-API v2
N  SncInit():   found snc/identity/as=p:CN=CMH,OU=Applications,DC=cat,DC=com
*N  *** ERROR => SncPAcquireCred()==SNCERR_GSSAPI  [sncxxall.c 1439]*
*N        GSS-API(maj): No credentials were supplied*
*N        GSS-API(min): SECUDE PSEDIR directory not found: /home/cmhadm/sec ($HOME)*
*N      Could't acquire ACCEPTING credentials for*
N
N      name="p:CN=CMH, OU=Applications, DC=cat, DC=com"
*N  SncInit(): Fatal -- Accepting Credentials not available!*
*N  <<- SncInit()==SNCERR_GSSAPI*
*N           sec_avail = "false"*
M  ***LOG R19=> ThSncInit, SncInitU ( SNC-000004) [thxxsnc.c    232]
M  *** ERROR => ThSncInit: SncInitU (SNCERR_GSSAPI) [thxxsnc.c    234]
M  in_ThErrHandle: 1
M  *** ERROR => SncInitU (step 1, th_errno 44, action 3, level 1) [thxxhead.c   10824]

Br,

Venky

Edited by: Venkatesh Pydi on Mar 2, 2012 4:33 AM

Former Member
0 Kudos

Thank you guys for helping me. The issue has been resolved.

Answers (2)

Answers (2)

isaias_freitas
Advisor
Advisor
0 Kudos

Hello Mark,

It seems an SNC issue:

      • ERROR => SncPAcquireCred()==SNCERR_GSSAPI [sncxxall.c 1439] N GSS-API(maj): No credentials were supplied N GSS-API(min): SECUDE PSEDIR directory not found: /home/cmhadm/sec ($HOME) N Could't acquire ACCEPTING credentials for N N name="p:CN=CMH, OU=Applications, DC=cat, DC=com" N SncInit(): Fatal -- Accepting Credentials not available! N <<- SncInit()==SNCERR_GSSAPI N sec_avail = "false" M ***LOG R19=> ThSncInit, SncInitU ( SNC-000004) [thxxsnc.c 232]

Just as a test purpose, try to set the profile parameter "snc/enable" to 0 (zero), and see whether the instance starts.

If it does, you need to review your SNC settings, and then try to set the parameter "snc/enable" back to 1, and restart the instance to activate the SNC again.

Regards,

Isaias

Former Member
0 Kudos

Hi Mark,

Did you try cleanipc?

Try a clean reboot, ensure no process is active under <SID>adm.

What is the result of R3trans -d ?

Br,

Venky

Former Member
0 Kudos

Yes, we already tried the cleanipc and r3trans -d but still SAP did not start.

Cleanipc <instance number> remove - done

cleanipc 99 remove - done

arlmchd20:cmhadm 52> R3trans -d

This is R3trans version 6.14 (release 701 - 23.07.10 - 09:23:00).

unicode enabled version

R3trans finished (0000).

arlmchd20:cmhadm 53>

Former Member
0 Kudos

Hi Mark,

Could you please provide more content from dev_w0 log.

Br,

Venky