Unable to login portal but visual admin

[Former Member]

Hello,

We have a Netweaver 7.0 (only the stack java).

I am able to login to Visual Administrator with Administrator id and Password.

But while login to Portal

http://xxx:50000/luseradmin

or http://xxx:50000/nwa

nothing happen - no error

rem : if I enter a wrong password, I have a "normal error message" and I can change the password if initiated required.

As seen on an other topic, (http://forums.sdn.sap.com/thread.jspa?threadID=1998089) I've set

Services / security Provider / policy Configurations/ ticket

EvaluateTicketLoginModule SUFFICIENT

BasicPasswordLoginModule REQUISITE

CreateTicketLoginModule OPTIONAL

But still unable to connect.

I've tried also to connect with the emergency user, but always the same.

I've created a user test (trough Visual admin.) with Administrators authorization (and other), and always the same.

Any clue will be very appreciated.

Best regards,

Christophe LELEU

[Former Member · Accepted solution]

Hello Christophe,

I would ask you to reproduce the error and review default.trc file in ../j2ee/cluster/dispatcher. You will find the possible reasons of this problem.

Thanks,

Siva Kumar

[Former Member · Accepted solution]

Hi Siva,

While reproduce the error no trace is added in default.trc file.

Do you know (if it's possible) how to increase this trace level for connection ?

Thanks,

christophe L.

[JPReyes]

http://xxx:50000/luseradmin

Are you using the FQDN when calling the URL?

Regards

Juan

[Former Member]

hi,

yes, I use the FQDN - and we had the same issue with an alias name.

thanks.

Regard

[cathal_ohare]

Hi,

Your best option to trouble shoot this is to reproduce it while running the webdiagtool from note 1045019 following example 1 from the note, The tool makes the traces easier to read and will highlight the security errors for you.

Kind regards,

Cathal

[Former Member]

SOLVED:

Thanks to Cathal O'Hare i've install the webdiagtool from note 1045019.

Then, as suggest by Siva Kumar, I've reproduce error and find, in log via webdiagtool, an error

.... com.sap.engine.services.security.exceptions.BaseLoginException: No login module succeeded ....

then I've found a similar error on post :

and also

And to be sure the issue came from this point (login module), I've change the flag for all ticket login modules to OPTIONAL and made a new test.

ie : Visual admin Server 0..Services Security Provider Runtime policy Configurations ticket

For me at least the correct flag is :

com.sap.security.core.server.jaas.EvaluateTicketLoginModule SUFFICIENT

BasicPasswordLoginModule REQUISITE

com.sap.security.core.server.jaas.CreateTicketLoginModule SUFFICIENT

(I should made a mistake in my first check !)

Thanks everybody

Best regards

Christophe LELEU

[Former Member]

Hi,

Where does your UME Datasource point to? Is it LDAP/ ABAP/ Portal UME? I was just thinking if you don't have duplicate IDs.

Regards,

MK