GRC 10 - request not able to go to next stage

[Former Member]

Dear Expert ,

Getting very strange behaviour from MSMP workflow . Request is able to pick right path reaches first stage (Line manager) without any problem . But when line approver approves it ,its not going to next stage i.e role owner .

Getting error messge " Error when trying to complete/forward work item xxx" .

I have already checked WF-Batch user permisison ,its fine .I am SP07.

Thanks in advacne for your help .

Best Regards

Asheesh

[chandra_chintala2 · Accepted solution]

Hello Asheesh

Check SWIA and see the error, and take the task id and make sure the Task ID should be General Task.

Regards,

Chandra

[Former Member]

Thanks Chanda ,Your pointer has solevd the problem .Thanks a lot for your help .

I performed task customization to General but dont know how/who changed it .

Best Regards

Asheesh