How to avoid Oldest Item overdue cause Sales order block

[Former Member]

Hi,

I 've credit account which was set up Dynamic Credit check and overdue Item .

this Customer has pending oldest overdue item with Day Arrear 1010 day (from year 2009) with technical overdue due to system conversion.

So If i create new Sales order ,it always blocked. How can I avoid this.

Thanks in advanced

[former_member209761 · Accepted solution]

Dear Temduang Supakarn ,

2 methods are there.

One is to remove the risk category from FD32 of that customer.

Do the transaction and then maintain the rick category again.(of this is a one time activity)

Will require to run the credit re-organisation program after that. RVKRED77/RVKRED88

2nd method is a configuration change.

Make the reaction from D to C and then save.

Do the transaction and then maintain the original settings again(if this is a one time activity)

But i would suggest you to consult with the business and check whether we can clear off the amount through FI.

Thanks & Regards,

Hegal K Charles

[Former Member]

Hi,

Go to T.code OVA8,for your credit control area un check the oldest open item as well as don't maintain any days in days oldest column.

Regards

Ram