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Unable to connect to SAP BW server Incomplete logon data.. (WIS 10901)

Hello,

As you all know, this is very familiar error and I have went thru all the forums in the SDN and SAP OSS notes but still unable to fix the issue and hoping you experts can help me in fixing this.

Environment - Win 2008 R2, BOBJ Xi 3.1 FP 3.6, oracle 11

We have configured WinAD and working for InfoView however when we refresh the WEBI Report we are getting the error as below.

In CMC-->Authentication --> SAP --> enabled SNC, provided the service name and also in Windows AD -- provided the right SPN in Authentication option.

We are using SPN name called SERVICEBO in CMC Authentication and user with same name has been created in SAP and added SNC and assigned roles. Role Import able to import the roles in SAP Authentication.

when we refresh the WEBI Report we are getting the error as below.

com.businessobjects.rebean.wi.ServerException: A database error occured. The database error text is: Unable to connect to SAP BW server Incomplete logon data.. (WIS 10901)

at com.businessobjects.rebean.wi.REFactory.createSimpleServerException(Unknown Source)

at com.businessobjects.wp.om.OMFactory.createServerException(Unknown Source)

at com.businessobjects.rebean.wi.occa.OccaDocumentComAdapter.handleDocLoadError(Unknown Source)

at com.businessobjects.rebean.wi.occa.OccaDocumentComAdapter.documentLoadingError(Unknown Source)

at com.businessobjects.wp.xml.XMLLovLoader.load(Unknown Source)

at com.businessobjects.rebean.wi.occa.OccaDocumentComAdapter.getListOfValues(Unknown Source)

at com.businessobjects.rebean.wi.LovImpl.getBatchNames(Unknown Source)

at com.businessobjects.adv_ivcdzview.Prompts.getBatchLOV(Unknown Source)

at org.apache.jsp.viewers.cdz_005fadv.processRefreshLOV_jsp._jspService(processRefreshLOV_jsp.java:355)

at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)

at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:334)

at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:314)

at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:264)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

at com.businessobjects.webutil.websessiontimeout.WebSessionTimeoutFilter.doFilter(WebSessionTimeoutFilter.java:161)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

at com.businessobjects.adv_ivcdzview.SetCharacterEncodingFilter.doFilter(Unknown Source)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)

at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664)

at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)

at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)

at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)

at java.lang.Thread.run(Thread.java:595)

Please suggest what can be done.

Former Member
Former Member replied

Did you update SNC0 t-code with BOBJ hostname and respective SPN ?

Check this note

1446067 - How to configure Server Side SNC for Business Objects XI 3.1 using Kerberos / Windows AD

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