EWA report takes several hours to send

[JMorozowski]

Solution Manager 7.1 SP 3

I have an SMTP job setup in SCOT to run every 5 minutes, but it seems as though it takes several hours for my EWA reports to even be sent to my SMTP node. For instance, the other day I had data that was processed by SM: EXEC SERVICES at 16:00 in SolMan, however, it was not sent by email until about 21:50. The delay is definitely occurring in my SM systems. Is there a separate job apart from SM: EXEC SERVICES that passes the reports to the SMTP node? I was under the impression that that was supposed to occur during the SM: EXEC SERVICES job.

-Jon

[mateus_pedroso]

Check this note below.

957412 Troubleshooting automatic email transmission in SAP Solution

[JMorozowski]

Mateus,

Thanks. The email does actually work, but it just seems to be very delayed. The delay is about 5-6 hours. It is very strange.

Jon