EWA thethe session is shown in status "Data is available"

[Former Member]

Hi,

In the EarlyWatch Alert Operations screen the session is shown in status "Data is available" (icon with two small bottles) with the description The service is ready to process session data.

Background job 'SM:EXEC SERVICES' is finished successfully. Few systems EWA report is generated and *for few systems the EWA is not generated and the status is The service is ready to process session data*

ISSUE : Few systems the session is shown in status "Data is available" (icon with two small bottles) with the description The service is ready to process session data.

As an alternative running the session manually from DSA.

Request you to help me to resolve this issue.

Regards

Reddy

[former_member317957]

Hi Reddy,

If i am updating only ST-SER patch, is there any dependencies , or manually i can update ST-SER patch only?

Regards,

Sushree

[Former Member]

HI Reddy,

i am also facing same issue in EWA.

In the EarlyWatch Alert Operations screen the session is shown in status "Data is available" (icon with two small bottles) with the description The service is ready to process session data.

Background job 'SM:EXEC SERVICES' is finished successfully. Few systems EWA report is generated and *for few systems the EWA is not generated and the status is The service is ready to process session data*

ISSUE : Few systems  the session is shown in status "Data is available" (icon with two small bottles) with the description The service is ready to process session data.

Solution :-----  i update my ST-SER patch level  from 0024 to 0028 and issue is solved.

My Release no of ST-SER 701_2010_1  with patch 0024 and now it is 0028 (SAPKITLOSS)

kindly update your ST-SER patch level.

Thanks

Shalabh.

[Former Member]

Hi Reddy,

Also update the Service content from: AGS_UPDATE.

update your ST-SER to the latest patch 701_2010_1 patch 7 if possible.

Thanks

Vikram

[Former Member]

Hi Vikram,

System is updated to level 9.

Regards

Reddy.

[Former Member]

Hi Reddy,

have you updated service content from AGS_UPDATE?>

Thanks

Regards,

Vikram

[Former Member]

Hi Reddy,

What ST-SER patch level you are?

For the background job sm:exec services, it should be scheduled via

the transaction

solman_setup->Basic configuration->Automatic Configuration

->Schedule background jobs

of course you can also manually schedule it. This job generally runs

daily at 00:30:00.

Also check:

Following notes provide also details about the EWA functionality and

troubleshooting.

976054 - Availability of EWA for Non ABAP components

1332428 - Missing data in service sessions from BI/CCDB

Thanks

Regards,

Vikram

[Former Member]

Hi Vikram,

Job is scheduled and running successfully daily without any issues.

For few systems I need to process the data manually.

Regards

Reddy