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Enqserv crashes after running

former_member185257
Participant
0 Kudos

Dear All,

I have installed JAVA Stack on windows server 2008 with mssql 2008.After starting through mmc enqserver crashes.

it shows :

-


trc file: "dev_enqsrv", trc level: 1, release: "700"

-


sysno 00

sid EP1

systemid 562 (PC with Windows NT)

relno 7000

patchlevel 0

patchno 309

intno 20050900

make: multithreaded, Unicode, 64 bit, optimized

pid 4708

[Thr 4724] Mon Feb 27 13:20:19 2012

[Thr 4724] profile E:\usr\sap\EP1\SYS\profile\EP1_SCS00_tdep

[Thr 4724] hostname tdep

[Thr 4724] *** ERROR => ShmDelete: Invalid shared memory Key=34. [shmnt.c 732]

[Thr 4724] *** ERROR => ShmCleanup: ShmDelete failed for Key:34. [shmnt.c 806]

[Thr 4724] *** ERROR => [AttachOsShm] OpenFileMapping(5) failed with Err=5

ERROR_ACCESS_DENIED: Access is denied. [shmnt.c 2187]

[Thr 4724] *** ERROR => ShmCreate: Attach (5,4096,2) failed [shmnt.c 435]

*****************************************************

  • Memory diagnostic *

*****************************************************

Systeminformation

-


Processor-Typ : Processor-Count : 24

Operating System : NT 6.1, Build 7601

Service Pack : Service Pack 1

-


NT Pagefile Informations

-


Config. minimum size : 71680000 K

Config. maximum size : 72704000 K

Avail. maximum size : 111995992 K

Num

Pagefile

Min.Size

Max.Size

Avail.Max

Curr.Size







1

c:\pagefile.sys

0 K

0 K

39291992 K

16763992 K

2

d:\pagefile.sys

71680000 K

72704000 K

72704000 K

71680000 K

-


NT Task Manager Informations

-


Total Handles : 21974

Total Threads : 1011

Total Processes : 72

Commit Charge Total : 2422520 K

Commit Charge Limit : 105206136 K

Commit Charge Peak : 2422520 K

Phys.Memory Total : 16763992 K

Phys.Memory Available : 14819916 K

File Cache : 36796 K

Kernel Memory Total : 366760 K

Kernel Memory Paged : 211456 K

Kernel Memory Nonpaged : 155304 K

-


Memory usage of current process

-


Total virt.address space : 0000008589934464 K

Avail.virt.address space : 0000008589776216 K

Private Pages : 0 K

Total heap size : 9205 K

Virtual memory regions : 39 K

Uncommitted heap memory : 4820 K

Allocated heap memory : 2652 K

Moveable heap memory : 0 K

DDE shared heap memory : 1145 K

-


Memory usage of all processes

-


PID

Image

Instance

Work.Set

WS Peak

Priv.Pages

PP Peak

Pg Fault









1884

sapstartsrv.exe

25456 K

25508 K

29636 K

36748 K

6

4792

conhost.exe

4940 K

4940 K

3132 K

8244 K

1

5032

conhost.exe

4932 K

4932 K

3128 K

8240 K

1

4000

conhost.exe

4948 K

4956 K

3128 K

3128 K

1

3844

igsmux.exe

17800 K

17836 K

20884 K

21048 K

4

4248

igspw.exe

38120 K

38668 K

39832 K

40320 K

35

4276

igspw.exe

38132 K

38684 K

39828 K

40316 K

35

4256

conhost.exe

4952 K

4960 K

3124 K

3124 K

1

520

igsmux.exe

17436 K

17476 K

20216 K

20396 K

4

4472

igspw.exe

37548 K

38592 K

39248 K

39736 K

35

3876

igspw.exe

37556 K

38604 K

39248 K

39740 K

35

4688

msg_server.EXE

14268 K

14268 K

17752 K

17752 K

3

4708

enserver.EXE

14988 K

14988 K

15228 K

15228 K

11

4728

conhost.exe

4928 K

4928 K

3128 K

3128 K

1

4736

conhost.exe

4928 K

4928 K

3124 K

3124 K

1









Sum

270932 K

280636 K

[Thr 4724] Mon Feb 27 13:20:20 2012

[Thr 4724] initialize_global: enqueue server without replication

[Thr 4724] Enqueue: EnqMemStartupAction Utc=1330377620

[Thr 4724] *** ERROR => [CreateOsShm] CreateFileMapping(37,65 KB) failed with Err=5

ERROR_ACCESS_DENIED: Access is denied. [shmnt.c 2187]

[Thr 4724] *** ERROR => ShmCreate: Create (37,67072,1) failed [shmnt.c 519]

*****************************************************

  • Memory diagnostic *

*****************************************************

Systeminformation

-


Processor-Typ : Processor-Count : 24

Operating System : NT 6.1, Build 7601

Service Pack : Service Pack 1

-


NT Pagefile Informations

-


Config. minimum size : 71680000 K

Config. maximum size : 72704000 K

Avail. maximum size : 111995992 K

Num

Pagefile

Min.Size

Max.Size

Avail.Max

Curr.Size







1

c:\pagefile.sys

0 K

0 K

39291992 K

16763992 K

2

d:\pagefile.sys

71680000 K

72704000 K

72704000 K

71680000 K

-


NT Task Manager Informations

-


Total Handles : 21997

Total Threads : 1009

Total Processes : 72

Commit Charge Total : 2474176 K

Commit Charge Limit : 105206136 K

Commit Charge Peak : 2474176 K

Phys.Memory Total : 16763992 K

Phys.Memory Available : 14811060 K

File Cache : 35876 K

Kernel Memory Total : 366760 K

Kernel Memory Paged : 211456 K

Kernel Memory Nonpaged : 155304 K

-


Memory usage of current process

-


Total virt.address space : 0000008589934464 K

Avail.virt.address space : 0000008589657804 K

Private Pages : 0 K

Total heap size : 61872 K

Virtual memory regions : 39 K

Uncommitted heap memory : 6068 K

Allocated heap memory : 54110 K

Moveable heap memory : 0 K

DDE shared heap memory : 51822 K

-


Memory usage of all processes

-


PID

Image

Instance

Work.Set

WS Peak

Priv.Pages

PP Peak

Pg Fault









1884

sapstartsrv.exe

25456 K

25508 K

29636 K

36748 K

6

4792

conhost.exe

4940 K

4940 K

3132 K

8244 K

1

5032

conhost.exe

4932 K

4932 K

3128 K

8240 K

1

4000

conhost.exe

4948 K

4956 K

3128 K

3128 K

1

3844

igsmux.exe

17800 K

17836 K

20884 K

21048 K

4

4248

igspw.exe

38120 K

38668 K

39832 K

40320 K

35

4276

igspw.exe

38132 K

38684 K

39828 K

40316 K

35

4256

conhost.exe

4952 K

4960 K

3124 K

3124 K

1

520

igsmux.exe

17436 K

17476 K

20216 K

20396 K

4

4472

igspw.exe

37548 K

38592 K

39248 K

39736 K

35

3876

igspw.exe

37556 K

38604 K

39248 K

39740 K

35

4688

msg_server.EXE

14268 K

14268 K

17752 K

17752 K

3

4708

enserver.EXE

26668 K

26668 K

67004 K

67004 K

14

4728

conhost.exe

4928 K

4928 K

3128 K

3128 K

1

4736

conhost.exe

4928 K

4928 K

3124 K

3124 K

1









Sum

282612 K

332412 K

[Thr 4724] CrtOsSemAdm: Can't protect begin page (Ptr=FFFFFFFFFFFFF000,RC=87)

[Thr 4724] CrtOsSemAdm: Can't protect end page (Ptr=000000000000F000,RC=487)

Please help.

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi,

Seems an access issue. Try the following note.

Note 82751 - Problems with SAP Services & SAP Service Manager

br,

Venky

former_member185257
Participant
0 Kudos

Issue is solved.It is stuck for windows update process.after completing the updates it runs.

Thanks.