Post GRC Upgrade to SPS9 Errors

[Former Member]

Hello all,

After upgrading our GRC (7.01, JDK 35) to SPS 9 recently we are having issues with the system closing out requests. Tickets for java based systems are not being closed, but system access is being completed. Any ideas? Here are the error details:

2012-02-21 12:14:50,225 [SAPEngine_Application_Thread[impl:3]_25] ERROR SubmitRequest.java@1653:sendRequest() : Error in sendRequest ********** null

2012-02-21 12:14:50,226 [SAPEngine_Application_Thread[impl:3]_25] ERROR ProvisionIDMUserDAO.java@212:provisionUser() : ERROR in provisioning user in application SAP_PGP Error is ::: Error in sendRequest ********** Reason : null

2012-02-21 12:14:50,227 [SAPEngine_Application_Thread[impl:3]_25] ERROR com.virsa.ae.accessrequests.bo.ProvisioningBO

com.virsa.ae.service.ServiceException: Error in sendRequest ********** Reason : null

at com.virsa.ae.provisioning.idm.dao.ProvisionIDMUserDAO.provisionUser(ProvisionIDMUserDAO.java:213)

at com.virsa.ae.accessrequests.bo.ProvisioningBO.autoProvision(ProvisioningBO.java:217)

at com.virsa.ae.accessrequests.bo.RequestBO.autoProvisioningForApprove(RequestBO.java:6124)

at com.virsa.ae.accessrequests.bo.RequestBO.callAEExitService(RequestBO.java:7223)

at com.virsa.ae.accessrequests.bo.RequestBO.callExitService(RequestBO.java:6997)

at com.virsa.ae.accessrequests.bo.RequestBO.approveRequest(RequestBO.java:6849)

at com.virsa.ae.accessrequests.bo.RequestBO.approveRequest(RequestBO.java:6642)

at com.virsa.ae.accessrequests.actions.RequestViewAction.confirmRequestApproval(RequestViewAction.java:1022)

at com.virsa.ae.accessrequests.actions.RequestViewAction.execute(RequestViewAction.java:106)

at com.virsa.ae.commons.utils.framework.NavigationEngine.execute(NavigationEngine.java:295)

at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:431)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)

at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)

at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:461)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)

at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)

at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:461)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1060)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)

Caused by: com.virsa.ae.service.ServiceException: Error in sendRequest ********** Reason : null

at com.virsa.ae.provisioning.idm.spml.request.SubmitRequest.sendRequest(SubmitRequest.java:1654)

at com.virsa.ae.provisioning.idm.dao.ProvisionIDMUserDAO.provisionUser(ProvisionIDMUserDAO.java:185)

Appeciate the help.

[Former Member]

Hi,

Request you to raise an OSS message for this.

Thanks

Jaianandh V