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Configured Alert in RWB, but alert mails not coming in Alert Inbox

Former Member
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Hi Experts,

I have created an alert in alrtcatdef and set the rules in Alert Category

However for the interface fialure, did not find any alert mail in RWB's alert inbox.

Please suggest, where I ama missing.

Regards

Pankaj

Accepted Solutions (0)

Answers (4)

Answers (4)

Former Member
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Hi experts,

can anyone please provide me the PROGRAM name which is responsible to send the alert from Jave stack to ABAP stack, this program is mentioned in the batch job which triggers the ALERT,

regards

Pankaj

former_member192851
Active Participant
Former Member
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Hi experts,

the same alert is working in different env..but failing in test env when transpoorted to test and higher env.

what I found that the rule set in alert configuration is not working, no mail is coming in alert inbox.

however when a test mail is sent from rsalert it come for the same.

Please suggest.

regards

Pankaj Rajak

Former Member
0 Kudos

you have to check below steps:

step1: u have to check connection is maintain / not to mail outlook by using report: RSALERTTEST

step2: r u provide correct user details in SU01 .

step3:r u select fixed recipients in alertcategory

refer below blogs:

Trouble Shoot alert config

https://www.sdn.sap.com/irj/sdn/weblogs?blog=/pub/wlg/2327

Alert troubleshooting guide

http://www.saptechies.com/xi-alerts-troubleshooting-guide/

Alert configuration

https://www.sdn.sap.com/irj/sdn/weblogs?blog=/pub/wlg/2328

Former Member
0 Kudos

Pankaj,

In order to receive alerts, your name should be maintained in the recipient's list.

Refer this blog for more information

http://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/2328

Regards,

Geetha