Authorization error; unknown user name or incorrect password

[Former Member]

Hi,

We are facing the issue logging into Integration Builder in PI system getting "Authorization error; unknown user name or incorrect password" for all the users.I able to login NWA in PI system.Please find the default trace details below.help us.

#

#1.#5611B888D81000840000018F0284005E0004B97914AC4703#1329829595847#com.sap.engine.services.security.authentication.logonapplication#sap.com/com.sap.security.

core.admin#com.sap.engine.services.security.authentication.logonapplication.doLogon#J2EE_GUEST#0##fxtcs.unix_FXT_336466250#Guest#e2057c775c8c11e1bb605611b888d

810#SAPEngine_Application_Thread[impl:3]_49##0#0#Error##Java###doLogon failed

[EXCEPTION]

#1#com.sap.security.core.logon.imp.UMELoginException: USER_AUTH_FAILED

at com.sap.security.core.logon.imp.SAPJ2EEAuthenticator.logon(SAPJ2EEAuthenticator.java:946)

at com.sap.security.core.logonadmin.ServletAccessToLogic.logon(ServletAccessToLogic.java:208)

at com.sap.security.core.sapmimp.logon.SAPMLogonLogic.doLogon(SAPMLogonLogic.java:914)

at com.sap.security.core.sapmimp.logon.SAPMLogonLogic.uidPasswordLogon(SAPMLogonLogic.java:578)

at com.sap.security.core.sapmimp.logon.SAPMLogonLogic.executeRequest(SAPMLogonLogic.java:158)

at com.sap.security.core.sapmimp.logon.SAPMLogonServlet.doPost(SAPMLogonServlet.java:60)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(AccessController.java:219)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)

Regrads,

Mani

[Former Member]

Hi,

Check this for the roles required for integration builder [http://help.sap.com/SAPHELP_NW04S/helpdata/en/c4/51104159ecef23e10000000a155106/content.htm]

Accordingly get the required role assigned to the user you are using there.

Unlock the user if it is locked

Reset the password and provide the new password in the login settings

Give a try again

Regards,

Venkata S Pagolu

Edited by: Venkata Pagolu on Feb 22, 2012 4:23 PM

[rupali_karbhari3]

Hi ,

Refer SAP Note Note 938980 - Logon to Integration Builder fails

Regards,

[nirmal_konchada]

Hi,

You have missing authorization for accessing Integration builder.

Please make sure that you have all XI specific roles assigned to your ID. Copy PISUPER user roles and check.

Regards,

Nirmal.K

[Former Member]

Try PIRWBUSER or PISUPER

[Former Member]

Hi,

All the users not working.

Regrads,

Mani

[former_member188883]

Hi Mani,

Please check whether user J2EE_GUEST is locked . Also try giving SAP_ALL to J2ee_guest user.

Regards,

Deepak Kori