Follow on Document details not correct

[former_member229388]

Hello Experts,

We are in SRM 4.0 Classic

One Shopping Cart has been created with 1Goods and 7 Service line items....

PR has been created in backend...... (we see generally SC line item 1,2,3.... follow sequece 10,20,30 in PR, But here this order is shuffled.... though all the SC and PR line item details are correct)

Now for SC line item 2, 'follow on document' tab shows details of PR line item 40 and vice versa.... which is incorrect....

Except these two SC line items, all other SC items shows correct PR line item details in follow on document

Can anyone advise on such system behaviour? Is thr any way to fix this?

Thanks,

Dhananjay

[Former Member]

Hi,

Did you delete some line items and again added them in your SC? Are you using cost distribution in your SC?

Regards,

Nikhil

[former_member229388]

Hello Nikhil,

We are not using cost distribution.

Thanks,

Dhananjay