We revised a sales order from 500 lbs to 1000 lbs. Now I can not create the delivery with 1000 LBS because of this error message "underdelivery tolerance of 10% has been exceeded". Why did this error occur even though I am creating a delivery of 1000 LBS? How can we fix this?
Shiva Ram replied
Check the customer master ->sales area data ->shipping tab on how much over delivery/under delivery tolerance are set. If nothing is here, then check the customer material information record in t.code VD52, whether any under/over delivery is set. From these data, the details are copied into sales order ->line item ->shipping tab. To rectify and create delivery, in the sales order, remove or alter the under/over delivery values and then try again.