Couldn't log into SAP System (message 00264) after SAP_BASIS update

[former_member51363]

Hello,

we performed SAP_BASIS update to SAPKB70023 and get a problem with logon into a SAP system with message 00264 (Status &2 of the user interface &1 missing).

We have a 64-bit non-Unicode system on Solaris/SPARC/Oracle and Kernel level 333.

We tried to import MENUSYST program from note 1285869, but nothing happened at all. The parameter abap/unicode_check we set to "on" but this didn't help us.

So after selecting system record in SAP Logon now we get the initial logon screen with no "new password" button and error 00264 (Status 0020 of the user interface SAPMSYST missing.) and couldn't log into the system.

We have no idea why correct and existing statuses are not working.

Please suggest us what to do to fix this problem.

Thanks in advance!

[former_member51363]

we solved my problem with Note 1553588 - CONNE_IMPORT_CONVERSION_ERROR when importing RSNORMDB.

Thank you!

[rupali_karbhari3]

Hi,

I hope below SAP note , will help you to solve the issue:

Note 1461232 - After importing a Support Package: No logon

Regards,

[Former Member]

Check this,

http://forums.sdn.sap.com/thread.jspa?threadID=835278

it may be useful.

Regards,

Ravi

[rupali_karbhari3]

Check if SAP Notes # 333329 is helpful

Regards,

[former_member51363]

Hello,

we have problem with logon into the system itself, the problem is with any user interface statuses (any program and transaction). That's why note 333329 is not applicable.