Could not process due to error: com.sap.aii.adapter.file.ftp.FTPEx: 550

[Former Member]

Hi Experts,

We have many File to EDI scenarios wherein XI System pick up the XML and sent to customers via EDI. Recently we faced a problem so created a Back-up System (Production copy) and tested successfully. After sometime the messages were routed to this back-up system and when we notice it and then stopped the back-up system. All the messages that were routed to back-up system, we try to send the same messages from the actually Production system to our customers. Now the problem is XI system (Production system) is unable to pick these files and I check the communication monitoring and encountered the below error message.

Could not process due to error: com.sap.aii.adapter.file.ftp.FTPEx: 550.550

Can anyone let me know how to fix the issue or what needs to be done?

Your help is highly appreciated.

Regards

Faisal

[aashish_sinha]

Hi,

It seems to be problem with permission of files. Please ask your basis to do following:

1. Set the permissions to FTP User you are using as 777 rights(full access to read , write and delete)

2.If you have access to PI server, try to telnet /connect to ftp using command prompt (open ftp .....) the FTP server form there, you should see the same error there , inform this to your network guys.

3.Clear all the files places already in the ftp (take backup) and test afresh after permissions are set by basis team.

Regards

Aashish Sinha

[former_member184681]

Hi Faisal,

In general, FTP 550 stands for "Permission denied" error. Please make sure that the authorization config did not change when moving from original to backup environment and back, and that the same user is still used to authorize connections to the sender FTP server.

Hope this helps,

Greg

[Former Member]

Hi Greg,

Thanks for the response. We didn't change any configuration, Infact there are certain interfaces that are working fine even though the user is same for all.

Thanks

Faisal

[Former Member]

Dear Abdul

Can you please check whether the file access permissions were restored after the Actual production system came up.

Regards

Sourabh

[Former Member]

Hi Sourabh,

Thanks for the quick response. Where can i see the file access permission and how to restore the original?

Thanks

Regards

Faisal

[Former Member]

Dear Abdul

Check whether the port(21) is open for your actual Production System and FTP server: your network team can do it for you

Check whether the User you are utilizing to connect to FTP server is having permissions: You have to direct this query to your FTP administrator.

Try logging in the FTP server from command prompt of your PI Production server

Sourabh

[rajasekhar_reddy14]

Check your FTP system up and running or not? better to restart file adapter service in NWA, if this error occurs repeatedly apply latest patch.

[Former Member]

Hi,

This is not the issue with SAP PI. Issue lies with FTP. Please contact FTP vendour to resolve this.

Check this thread as well [http://forums.sdn.sap.com/thread.jspa?messageID=2494406]

Regards,

Venkata S Pagolu