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LOCL printing in SAP

Former Member
0 Kudos

At our current customer LOCL printing in SAP sometimes sets the default printer to a printer from another session.

- User starts Citrix CPS 4.5 desktop session

- User starts, within the CPS 4.5 session, the SAP application 7.20 on XA 6.0

- User navigates to a document in SAP and tries to print

- User selects LOCL or HLOCL (custom PPG Hungary SAP printer)

- Sometimes, not always, SAP mappes a printer from another SAP session, (other user), as default printer

- If during the same session in XA6.0 a notepad print job is executed, this incorrect behavior does not apply

See illustration in the provided URL's:

- SAMSCTXDSK02 - XenApp 6.0 in Amsterdam

- CIESCT406 - CPS 4.5 in Cieszyn, where the user is stationed

- HKCU shows only the users printers, not the "faulty one

- Session information shows only the users printers, not the "faulty one

Does anyone experience the same behavior and got the problem solved? Or does anyone has an idea?

[Printer list SAP|http://www.imagedump.nl/img12/6945/70image001.png]

[Printer list Windows|http://www.imagedump.nl/img221/9554/53image002.png]

[Printer list TS Session|http://www.imagedump.nl/img11/5594/24image003.png]

[Printer list HKCU|http://www.imagedump.nl/img684/5261/70image004.png]

Accepted Solutions (0)

Answers (1)

Answers (1)

jude_bradley
Active Contributor
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Hello PPG,

Can you refer to the SAPNote 431163 which has an attachment on printer setup.

[Troubleshooting Citrix Metaframe Issues|http://service.sap.com/sap/support/notes/431163]

Regards,

Jude

Former Member
0 Kudos

Hello Jude,

I don't have access to the support notes. Is there another way to get a hand on to it?

jude_bradley
Active Contributor
0 Kudos

Hello PPG,

Yes, you can use this upload link for the documentation.

https://sapmats-us.sap-ag.de/download/download.cgi?id=GPTEKQKKMY0F39ONY1CIDYF2E5GEAF2S558YRWI3RETSQB...

regards

Jude

Former Member
0 Kudos

The variable %LP_CMD% is configured with all the correct parameters on all Citrix servers.

About the max 40 characters in the printername. Does this apply on the printername only, or the complete path, (client/%clientname%/printername)?

jude_bradley
Active Contributor
0 Kudos

Hello PPG,

It includes the complete path of the pringer.

I gues you are using SAPLPD ?

Please use instead Access Method G for the printing.

Regards,

Jude

I'l upload the relevant notes for other users' benefit.

[150533 Printing in Windows Terminal Server (WTS)|http://service.sap.com/sap/support/notes/150533]

[821519 Front-end printing with control technology|http://service.sap.com/sap/support/notes/821519]

Former Member
0 Kudos

Hello Jude

At first, thanks for all the help so far.

Yes, SAPLPD is used, so that's correct.

I've already took a quick look at the Front-end printing with control technology, but more or less as off-topic but interesting. If I'm correct this is what your are suggesting?

And yes, please provide the documents as you did with the other one. Again I don't have access.

Should the company, (which has a SAP license), have a access code to that restricted area?

jude_bradley
Active Contributor
0 Kudos

Hello, PPG.

Yes, Frontend printing (access method G) is recommended for Citrix.

In your case, I would refer to the company to give you access rights to these notes,as not all notes have

convienent attachments.

Regards,

Jude