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unable to log off a user manually through sm04

Dear Guru,

I am unable to log off a user manually through sm04. When he try to login, he is getting stuck and i also try to logoff the user through sm04 and it showing session is still remain. I have check the PID through sm66 and its showing status is running, in time column it showing red marks due to user memory is in prev mode. Please guide me.

Thanks,

Samrat Chakraborty

Former Member
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