Print Jobs showing as 0 pages

[Former Member]

All,

Please excuse my lack of knowledge regarding SAP first and foremost. I function as more of a Windows Server admin.

Anyway, Our platform is Windows, and our print jobs go through Windows. Whenever a print job print is set to Windows, the pages always show as 0. For instance:

Document 180, USERNAME:000001863900001.P01 owned by username on station was printed on p1000-recpick through port 192.168.75.121. Size in bytes: 78221. Pages printed: 0. No user action is required.

Does anyone understand why this happens? I assume it has something to do with the complexity with the way that the application server is sending the print job to my Windows server.

Thanks!

[Former Member]

go to settings and see particular user have spool job is there or not???

[Former Member]

This also happens with background jobs. The job history within SAP does show a page count, but not on the windows spooler.