Dump TSV_TNEW_PAGE_ALLOC_FAILED while generating target group in sap crm

[Former Member]

Hi,

While creating a segmentation model when we assign an attribute filter, saving it and generating the segmentation model in SAP CRM 7.0 Web UI, the background job which is getting created is getting cancelled after certain time. It is calculating the size of the segment properly but the target group is not assigned with the partners.

The error details:

Category: Resource Shortage

Runtime Errors: TSV_TNEW_PAGE_ALLOC_FAILED

The error is occuring at line no:123 of function module CRM_MKTTG_TG_I_MAINTAIN_WORK_OB.

Thanks in advance.

Regards,

Sayan

[Former Member]

Hi Sayan,

Which OS being used for this system?

Please provide us the information according to the following note.

Note 369726 - TSV_TNEW_PAGE_ALLOC_FAILED

Br,

Venky

[Former Member]

Hi Venky,

We are using Windows XP.

Here are the details u asked for:

Memory Consumption:

Roll area...................... 6221072

Extended memory (EM)........... 2002720576

Assigned memory (HEAP)......... 2000772960

Short area..................... " "

Paging area.................... 40960

Maximum address space.......... 4294967295

System environment:

SAP Release..... 702

SAP Basis Level. 0008

Application server... "sapcrmcd1"

Network address...... "10.192.120.52"

Operating system..... "AIX"

Release.............. "7.1"

Hardware type........ "00F6724B4C00"

Character length.... 16 Bits

Pointer length....... 64 Bits

Work process number.. 23

Shortdump setting.... "full"

Database server... "r3crmdbd2"

Database type..... "ORACLE"

Database name..... "CD1"

Database user ID.. "SAPSR3"

Terminal.......... " "

Char.set.... "C"

SAP kernel....... 720

created (date)... "Dec 25 2011 20:23:13"

create on........ "AIX 2 5 00092901D600"

Database version. "OCI_102, 11.2.0.2.0, V1, default"

Patch level. 118

Patch text.. " "

Database............. "ORACLE 10.1.0.., ORACLE 10.2.0.., ORACLE 11.2...*"

SAP database version. 720

Operating system..... "AIX 2 5, AIX 3 5, AIX 1 6, AIX 1 7"

Memory consumption

Roll.... 6221072

EM...... 2002720576

Heap.... 2000772960

Page.... 40960

MM Used. 3920249712

MM Free. 75405760

_Documenting the essential R/3 storage parameter_

System: sapcrmcd1_CD1_00 Profile Parameters for SAP Buffers

Date and Time: 02/17/2012 00:50:54

Buffer Name Comment

Profile Parameter Value Unit Comment

Roll, extended and heap memory EXTM

ztta/roll_area 6500352 Byte Roll area per workprocess (total)

ztta/roll_first 1024 Byte First amount of roll area used in a dialog WP

ztta/short_area 3200000 Byte Short area per workprocess

rdisp/ROLL_SHM 16384 8 kB Part of roll file in shared memory

rdisp/PG_SHM 8192 8 kB Part of paging file in shared memory

rdisp/PG_LOCAL 150 8 kB Paging buffer per workprocess

em/initial_size_MB 4092 MB Initial size of extended memory

em/blocksize_KB 4096 kB Size of one extended memory block

em/address_space_MB 4092 MB Address space reserved for ext. mem. (NT only)

ztta/roll_extension 2000683008 Byte Max. extended mem. per session (external mode)

abap/heap_area_dia 2000683008 Byte Max. heap memory for dialog workprocesses

abap/heap_area_nondia 2000683008 Byte Max. heap memory for non-dialog workprocesses

abap/heap_area_total 4000317440 Byte Max. usable heap memory

abap/heaplimit 40894464 Byte Workprocess restart limit of heap memory

abap/use_paging 0 Paging for flat tables used (1) or not

Regards,

Sayan

[Former Member]

Hi,

Kindly check is it possible to split the data and schedule in two different job's.

And also check the file system,table space and put a trace while the job is running.

And also check the latest kernel patch level at market place.

Regards,

Anil

[vincentlim826]

Hi Sayan

Looks like your memory consumption is exceeding 4GB.

I suggest you either run this as background,

or if you want to bypass the dump, increase more memory for the frontend user context in Extended memory and heap area.

try set following in your instance profile (restart instance to take effect), and reproduce the dump if possible.

ztta/roll_extension = 4000000000

Hope this helps.

Regards,

Vincent