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ITS screen size issue with Wavelink Browser

Former Member
0 Kudos

Hello Folks,

We are using the Wavelink telnet CE 7.3.47 v browser for ITS mobile applications. We have an issue with screen size. The screen size is very big and we have to scroll the screen left and right (or top to Bottom) for making entries and while executing transactions. Our SAP is ECC 6.0 EHP4. I looked into the Note 1239937. But I am not sure if really helps resolving the issue.

Has any one come across this situation?

Please help

Thanks

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
0 Kudos

Hi RKsap193,

I talked with someone at Wavelink, and here their recommendation was to go to the Emulation -> WEB -> WEB Default Text Size emulation parameter can be changed to "Smaller" or "Smallest", which will reduce the size of the displayed screen. This should reduce the amount of scrolling required.

You can also reach customer support at:

http://www.wavelink.com/Customer-Care-Contact-Customer-Care

or

Phone:

USA and Canada:

1-888-697-WAVE(9283) ext 2

1-801-316-9000 ext 2

Outside USA and Canada

+800 WAVELINK (9283-5465) ext 2

Hours:

Mon-Fri (except US Holidays)

7:00 AM MT to 7:00 PM MT

Good luck my friend!

- R

Former Member
0 Kudos

Hello,

It does not help on reducing the test size in emulators. I dont think it is something to deal with Wavelink. If you have any other solutions, please advise.

thanks

former_member194364
Active Contributor
0 Kudos

Hi

What transaction are you calling? What is the ITSMobile service name and what are its GUI Configuration settings?

What is the exact BASIS and Kernel patch level being used?

Regards,

Oisin