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Reversal of an entry from clarification

Former Member
0 Kudos

Hello,

There were 2 same entries which were entered in the payment lot by mistake. One of the payment has been posted and the other one went to clarification. Is there a way to reverse the entry.

Please can you guide me step by step, because if the item is marked as clarified then it will not allow to reverse.

Regards

Charvi

1 REPLY 1

ivor_martin
Active Contributor
0 Kudos

Hi,

I don`'t believe you can reverse a clarified payment.

In past projects we have configured a Short Account Assignment allocated to a designated GL Account for for "Mis-applied payments".

Then we did a Transfer Posting to this GL Account as part of the Clarification Process.

You will have to obtain the GL Account number from the business and configure the Short Account Assignment code, then allocate the obtained GL Account to the Short Account assignment code.

I hope this helps.

Regards,

Ivor M.