on 02-14-2012 1:05 PM
Hello Experts,
We have got a scenario,
The net value of the sales order is 1194, 13 Euro, the customer has to pay
6,40 Euro freight costs one time for this order. If we donu2019t deliver all items based on backorder or something else, the customer has not to pay for the additional delivery.
These are the general terms and conditions.
The system charges for the additional delivery the freight costs once again
dependent on the net value of the 2. Delivery and so on
In the example :
According to the general terms and condition the customer has to pay for the
order one time with the first invoice -> 6,40 Euro freight cost.
But the system had invoiced for the additional delivery with the invoice ->20, 60 Euro independent of the net value of the additional delivery.
And we have to create a credit note for the customer.
If we have several shipments of one order the system charges the freight costs of each shipment concerning to the net value.
Thanks & Regards,
If we donu2019t deliver all items based on backorder or something else,
the customer has not to pay for the additional delivery.
For this, you can have one header condition type and input manually the value if need be. If you want to automate, then you have to go with adding the required codings to your routine which I feel, will complicate the system.
G. Lakshmipathi
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Please let me know if my explanation was not clear...But need some suggestions on the same..
Thanks & Regards,
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