POWL buttons dont work

[Former Member]

SRM 7.01 and ECC6.0 EhP5

Hi experts,

on srm- POWL application many buttons dont work. Im able to see Purchase orders etc., but when i select a PO, the buttons(e.g.: "edit", "change", "disyplay" ) are clickable, but no action follows. A javascript.void() error is shown in the browser.

I analysed the buttons and found out that they try to call the powl (of course). But the http-request receives an http 403 forbidden response. (wether i call on http or https).

(URL CALL: mycompany.com:8XXX/sap/bc/webdynpro/sap/powl;sap-ext-sid=E871l_9YTvSOSH9ffhw7bQtEaqrJsDeZHNvkWQbzsLyA?sap-contextid=SID%3aANON%3asrmsystem_00%3alYDfk8xxwglgfx4Zt9wTURpcrEaXLZYQ9SN1JVNb-NEW).

The SRM-trace doesnt show any usefull hints. (just the failed http call)

Is there any special Authorization for the POWL application?

Do you have an idea, how to solve this problem?

Thanks

Infos:

Alle connections between enterprise-portal and srm are set up to https and work (checked). Systemaliases checked.

User has SAP_ALL on involved systems, portal roles, and pfcg roles.

RFC connections to erp are checked and work.

I've tried different browser and popups are allowed

[Former Member · Accepted solution]

Hi,

You have to check the POWL authorisation for the user

Checking Authorization

...

Check the required authorizations using the authorization object CA_POWL in the backend system.

In transaction SU03 (Maintain Authorizations and Profiles) double-click the object class AAAB (Cross-Application Authorization Objects) and then select the authorization object CA_POWL (Authorizations for Personal Object Worklist).

The following authorization fields enable you to define complex authorizations in an AND relationship to check whether a user is allowed to perform a certain action:

● POWL_APPID Application ID

● POWL_CAT Activity

● POWL_LSEL Authority state: allowed or disallowed

● POWL_QUERY Activity

● POWL_RA_AL Authority state: allowed or disallowed

● POWL_TABLE Authority state: allowed or disallowed

For more information, see the system documentation for the authorization object CA_POWL.

Regards

G.Ganesh Kumar

[Former Member · Accepted solution]

Hi, thx for ur reply.

I've checked the Authorization for the user/role and even extended them. ( I set the activity for e.g. POWL_Query to " * " , status for Powl_table to "X" ...).

The error remains...

Btw. we use standard-sap- pfcg roles.

Are there any Authorizations, which have to be assigned to the user, in other involved systems (ERP , PI) ?

[Former Member · Accepted solution]

Hi,

Please check in SRM portal Roles whether POWL related are assigned.

following is the status of button active

1. if PO is saved -you can see edit,Display and delete and all buttons are active.

2. if PO is in error -only display button is active.

3. if PO is "Awaiting approval" -you can see edit,Display and delete .

Check for the other users whether the same is happening.

Regards

G.Ganesh Kumar

[Former Member · Accepted solution]

Roles checked.

The error remains and occurs on any user.

I think its not a portal error. I launched the powl application directly from SRM, same error occurs. I even launched powl in standalone modus (without portal).

[Former Member · Accepted solution]

Hi Thomas,

It is certainly not a portal issue.

Can you remove all links from 'trusted sites' in your IE Security settings and try?

Regards,

Nikhil

[Former Member · Accepted solution]

Hi Nikhil ,

unfortunately i cant manually edit the IE settings. But I have tried the URL / POWL on Firefox aswell, with the same result.

We use IE 8 in combability-modus IE7. (Ive switched the modi aswell to test it)

@ Robin,

I have actived ALL services on SRM (its a developement system so... . The services mentioned in the SAP Note are activated.

Thx & Regards thomas

[Former Member · Accepted solution]

Hi,

Can you atleast ask your admin team to remove the SRM portal link from the trusted sites in IE? Please ignore the firefox results for a while.

Regards,

Nikhil

[Former Member · Accepted solution]

Ok i found a way to test this "scenario".

I removed all trusted pages in the IE and called the "forbidden" Page POWL. The error remains.

I will now try some settings in IE.

What IE version is recommended for SRM 7.01?

Thx & Regards,

Thomas S.

Edited by: Thomas Scharl on Feb 16, 2012 3:14 PM

[Former Member · Accepted solution]

We solved the problem.

We have been using a non-standard- portal desktop. The portal-site-template (defined in that desktop) couldnt communicate with the SRM-Application.

We set the portal-desktop to standard and everything works.

Procedure;

In your Portal> Systemadmin>Portal Display you can view and edit ur Portal-Desktop configuration.

[robin_janke]

Hi,

did you activate the relevant webdynpro in SICF on SRM? The 403 you get normally shows the called url.

Look at Note 1131945 for some services that need to be active for SRM to work properly.

Status 403 in an SRM context when using standard actions means normally that a service is not activated.

Regards,

Robin