Windows GUI 640 Exception 0xC0000005 with ID=0x577C7D52/0x577C7D52 occured

[Former Member]

Hi Experts!

I received an error while trying to logon to SAP:

Windows GUI 640 Exception 0xC0000005 with ID=0x577C7D52/0x577C7D52 occured (PL=14)

I search the Notes for this error and could not find anything on it. Please advise me on why this happened and what does this mean? Thanks in advance!

WC

[Former Member · Accepted solution]

well 0xC0000005 is an Access Violation, which means that the program tries to access a memory location which is not accessable.

Try to use a newer version of SAPGUI or file a message on service.sap.com.