Server down: disp+work process terminated

[Former Member]

By mistake, SAP server(SMS) was deleted. We used the week old backup to restore

SMS. Now when we are trying to start the server, disp+work process get

terminated within 1-2 minute.Tried different option but it is not working

for us.

SMS is dual stack server. I have attached some log files of work directory.

Pls help us to fix this problem.

Thanks

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trc file: "dev_ms", trc level: 1, release: "701"

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[Thr 5760] Fri Feb 10 13:51:14 2012

[Thr 5760] MsSSetTrcLog: trc logging active, max size = 31457280 bytes

systemid 560 (PC with Windows NT)

relno 7010

patchlevel 0

patchno 143

intno 20020600

make: multithreaded, Unicode, optimized

pid 5756

[Thr 5760] ***LOG Q01=> MsSInit, MSStart (Msg Server 1 5756) [msxxserv.c 1853]

[Thr 5760] load acl file = D:\usr\sap\SMS\SYS\global\ms_acl_info.DAT

[Thr 5760] MsGetOwnIpAddr: my host addresses are :

[Thr 5760] 1 : [140.18.102.209] xxx.xxx (HOSTNAME)

[Thr 5760] 2 : [127.0.0.1] xxx.xxx (LOCALHOST)

[Thr 5760] MsHttpInit: full qualified hostname = xxx.xxx

[Thr 5760] HTTP logging is switch off

[Thr 5760] set HTTP state to LISTEN

[Thr 5760] MsHttpOwnDomain: own domain[1] = xxx.xxx

[Thr 5760] ms/icf_info_server : deleted

[Thr 5760] *** I listen to port sapmsSMS (3601) ***

[Thr 5760] *** I listen to internal port 3901 (3901) ***

[Thr 5760] *** HTTP port 8101 state LISTEN ***

[Thr 5760] CUSTOMER KEY: >U1041778160<

[Thr 5760] build version=701.2009.12.02

[Thr 5760] Fri Feb 10 13:52:52 2012

[Thr 5760] *** ERROR => MsSClientHandle: no server provides service ENQ (4), requested from xxx.xxx

[msxxserv.c 4731]

[Thr 5760] Fri Feb 10 14:03:13 2012

[Thr 5760] *** ERROR => MsSCheckConnections: no response from client C0 (140.18.102.209) after 300 secs received [msxxserv.c 3217]

[Thr 5760] *** ERROR => MsSCheckConnections: disconnect now [140.18.102.209] [msxxserv.c 3221]

****I checked profile and Enqueue process is available in Profile **********

trc file: "dev_rd", trc level: 1, release: "701"

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Fri Feb 10 13:51:21 2012

***LOG S00=> GwInitReader, gateway started ( 6076) [gwxxrd.c 1759]

systemid 560 (PC with Windows NT)

relno 7010

patchlevel 0

patchno 140

intno 20020600

make: multithreaded, Unicode, optimized

pid 6076

gateway runs with dp version 246000(ext=110000) (@(#) DPLIB-INT-VERSION-246000-UC)

gateway (version=701.2011.04.20)

gw/reg_no_conn_info = 0

gw/local_addr : 0.0.0.0

• SWITCH TRC-RESOLUTION from 1 TO 1

Fri Feb 10 13:51:22 2012

CCMS: AlInitGlobals : alert/use_sema_lock = TRUE.

Bind service sapgw01 (socket) to port 3301

GwIRegInitRegInfo: reg_info file D:\usr\sap\SMS\DVEBMGS01\data\reginfo.DAT not found

GwPrintMyHostAddr: my host addresses are :

1 : [140.18.102.209] xxx.xxx (HOSTNAME)

2 : [127.0.0.1] xxx.xxx (LOCALHOST)

Full qualified hostname = xxx.xxx

DpSysAdmExtCreate: ABAP is active

DpSysAdmExtCreate: VMC (JAVA VM in WP) is not active

DpShMCreate: sizeof(wp_adm) 23856 (1704)

DpShMCreate: sizeof(tm_adm) 4415616 (21968)

DpShMCreate: sizeof(wp_ca_adm) 24064 (80)

DpShMCreate: sizeof(appc_ca_adm) 8000 (80)

DpCommTableSize: max/headSize/ftSize/tableSize=500/8/528056/528064

DpShMCreate: sizeof(comm_adm) 528064 (1048)

DpSlockTableSize: max/headSize/ftSize/fiSize/tableSize=0/0/0/0/0

DpShMCreate: sizeof(slock_adm) 0 (96)

DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0

DpShMCreate: sizeof(file_adm) 0 (72)

DpShMCreate: sizeof(vmc_adm) 0 (1544)

DpShMCreate: sizeof(wall_adm) (38456/34360/64/184)

DpShMCreate: sizeof(gw_adm) 48

DpShMCreate: SHM_DP_ADM_KEY (addr: 07A90040, size: 5081304)

DpShMCreate: allocated sys_adm at 07A90040

DpShMCreate: allocated wp_adm at 07A921A8

DpShMCreate: allocated tm_adm_list at 07A97ED8

DpShMCreate: allocated tm_adm at 07A97F08

DpShMCreate: allocated appc_ca_adm at 07ED3D88

DpShMCreate: allocated comm_adm at 07ED5CC8

DpShMCreate: system runs without slock table

DpShMCreate: system runs without file table

DpShMCreate: allocated vmc_adm_list at 07F56B88

DpShMCreate: allocated gw_adm at 07F56BC8

DpShMCreate: system runs without vmc_adm

DpShMCreate: allocated ca_info at 07F56BF8

MtxInit: -2 0 0

DpRqQInit: Parameter rdisp/queue_lock_level = 2

Fri Feb 10 13:52:16 2012

***LOG S30=> GwStopGateway, gateway stopped () [gwxxrd.c 15085]

[Former Member]

Problem is fixed. One of log file indicate problem in shared memory. Shutdown and restarted server to fix this issue...

Also modified the boot.ini file. Added the following lines:(no idea about the details of fastdetect /PAE /3GB /userva=3000)

[boot loader]

timeout=5

default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS

[operating systems]

multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Windows Server 2003, Enterprise" /noexecute=optout /fastdetect /PAE /3GB /userva=3000

multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Windows Server 2003, Enterprise" /fastdetect /NoExecute=OptOut /PAE /3GB /userva=3000

One of these two steps has fixed the error.

Thanks