Graphics not displayed on solution manager workcenter for some users

[Former Member]

Hi All,

Business client 3.0 or workcenter SAPGUI 7.20 sp 6,7 does not display

QGATE graphics on change management workceter, Its shows an error,

all users have Jre 6 installed on all desktop.. Please let me know what

are the front end software component needed to run Solution manager 7.1

But it works on my desktop..But I am not able to figure out what is

missing in all other desktops,

Getting the below error in the java console

Java Plug-in 1.6.0_30

Using JRE version 1.6.0_30-b12 Java HotSpot(TM) Client VM

User home directory = C:\Users\lxavier

-

---

c: clear console window

f: finalize objects on finalization queue

g: garbage collect

h: display this help message

l: dump classloader list

m: print memory usage

o: trigger logging

q: hide console

r: reload policy configuration

s: dump system and deployment properties

t: dump thread list

v: dump thread stack

x: clear classloader cache

0-5: set trace level to <n>

-

---

load: class com.sap.tc.webdynpro.ace.AcfApplet not found.

java.lang.ClassNotFoundException: com.sap.tc.webdynpro.ace.AcfApplet

at sun.plugin2.applet.Applet2ClassLoader.findClass(Unknown

Source)

at sun.plugin2.applet.Plugin2ClassLoader.loadClass0(Unknown

Source)

at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown

Source)

at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown

Source)

at java.lang.ClassLoader.loadClass(Unknown Source)

at sun.plugin2.applet.Plugin2ClassLoader.loadCode(Unknown

Source)

at sun.plugin2.applet.Plugin2Manager.createApplet(Unknown

Source)

at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run

(Unknown Source)

at java.lang.Thread.run(Unknown Source)

Exception: java.lang.ClassNotFoundException:

com.sap.tc.webdynpro.ace.AcfApplet

Thanks

Lijin Xavier

[Former Member]

It was a firewall issue. We have to go to Java control panel and click on Network settings --> and select Direct connection and restart the system.

Thanks,

Lijin Xavier

Edited by: Lijin Xavier on Feb 14, 2012 7:52 PM