R3trans check does not work after a 7.01 Kernel Update

[benoit-schmid]

Hello,

I am upgrading the Kernel of our Solman: 7.01 117 -> 150.

With the new kernel, the Oracle DB starts.

But R3trans fails to connect:

---

Database opened.

Disconnected from Oracle Database 11g Enterprise Edition Release 11.2.0.2.0 - 64bit Production

With the Partitioning, OLAP, Data Mining and Real Application Testing options

-

---

Thu Feb 9 11:16:16 MET 2012

Connect to the database to verify, that the database is now open

R3trans check finished with return code: 12

• ERROR: Startup of database failed

Notify Database Administrator.

/usr/sap/SSM/SYS/exe/run/startdb: Terminating with error code 12

---

If I switch back to the old kernel it works fine.

With the new kernel, the br programs have correct permission (uid=orassm and sbit).

Could you please tell me the most common source for these SAP/Oracle connection problems?

Which logfile could I use to diagnose the problem?

Thanks in advance for your answer.

[Former Member · Accepted solution]

Hi Benoit,

Could be because of the DBSL library, Did you updated that as well. If not, you can try it.

Br,

Venky

[benoit-schmid · Accepted solution]

Hi Benoit,
> 
> Could be because of the DBSL library, Did you updated that as well. If not, you can try it.
> 
> Br,
> Venky

No, how do you update this?

[benoit-schmid · Accepted solution]

Hello,

For your information R3trans -x tells:

4 ETW000 [ dbsloci.,00000] *** ERROR => Cannot decrypt password I got from table SAPUSER: rc = 128

[Former Member · Accepted solution]

Benoit,

Seems you have downloaded an incorrect kernel (unicode or non-code).

Please check again.

Also, update dbls according to following link. Its just a package in the kernel download area in the marketplace

http://help.sap.com/saphelp_nw04/helpdata/en/f3/914f3445194d468f652d45494230b1/content.htm

br,

Venky

[Former Member · Accepted solution]

Try to reset the SAPSR3 user's password and then check.

[Former Member · Accepted solution]

And also the R3trans, tp etc should be matching your version of SAP whether it is unicode or non-unicode.

[benoit-schmid · Accepted solution]

Try to reset the SAPSR3 user's password and then check.

As it works with the old Kernel, I do not see the need.

[benoit-schmid · Accepted solution]

Hello,

You are right, with a Unicode Kernel it works.

As all my Sap systems are non unicode except the SolMan,

I have a few bad habits.

I should be ashamed to have done that

How did you find out that I had taken a non unicode Kernel?

In the past I never had to update dbls lib.

In which upgrade did you have to update this lib?

Benoit,
> 
> Seems you have downloaded an incorrect kernel (unicode or non-code).
> Please check again.
> 
> Also, update dbls according to following link. Its just a package in the kernel download area in the marketplace
> 
> http://help.sap.com/saphelp_nw04/helpdata/en/f3/914f3445194d468f652d45494230b1/content.htm
> 
> br,
> Venky

[Former Member · Accepted solution]

Benoit,

Check R3trans version which is part of the KERNEL tells you uni or non-unicode.

Ex: R3trans -v :

This is R3trans version 6.14 (release 701 - 14.05.08 - 17:05:00)

Example:

R3trans information

kernel release 701

kernel make variant 701_REL

DBMS client library MAXDB_760_b02

DBSL shared library version 700.08

compiled on Linux GNU SLES-9 x86_64 cc4.1.2

compiled for 64 BIT

compilation mode UNICODE

compile time May 19 2008 21:08:27

[rupali_karbhari3]

Have you executed saproot.sh script after placing new kernel files?

Regards

[benoit-schmid]

Have you executed saproot.sh script after placing new kernel files?
> 
> Regards

Yes