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com.crystaldecisions.sdk.occa.report.lib.ReportSDKServerException

we are using crystal report 11.5, and getting the below errors while opening report from web interface. Crystal report is installed on windows 2003 SP2 along with oracle DB connected to another server where we open a web interface to access the reports (Java + Apache Tomcat). Both servers are connected via ODBC. Please suggest:

Apache stdout log:

Debugger -- Act_Run_CustReport: com.crystaldecisions.sdk.occa.report.lib.ReportSDKServerException: The system cannot find the file specified.---- Error code:-2147467259 Error code name:failed

Debugger -- Act_Run_CustReport: com.crystaldecisions.sdk.occa.report.lib.ReportSDKServerException: Access denied. Please check directory setting for files you can access.---- Error code:-2147467259 Error code name:failed

as for crystal Log:

C:\WINDOWS\TEMP\abc_analysis {B405ED75-3B61-48F3-8AC3-5B5AD2098AD5}.rpt" DetailedErrorMsg:""

ErrorLog 2012 2 2 16:00:46.504 1780 4748 (\servers\ras\dtsagent\reporthandler.cpp:11592): CReportHandler::buildReportViewerError: CSResultException thrown. ErrorSrc:"CRPE" FileName:"\servers\ras\dtsagent\reporthandler.cpp" LineNum:11588 ErrorCode:756 ErrorMsg:"Failed to open the connection.Failed to open the connection.

C:\WINDOWS\TEMP\abc_analysis {B405ED75-3B61-48F3-8AC3-5B5AD2098AD5}.rpt" DetailedErrorMsg:""

ErrorLog 2012 2 3 12:04:57.801 1780 5892 (\servers\ras\dtsagent\cdtsagent.cpp:3177): CDTSagent::doOneRequest reqId=103: CSResultException thrown. ErrorSrc:"COM" FileName:"\servers\ras\dtsagent\rptdirmgr.cpp" LineNum:249 ErrorCode:-2147467259 ErrorMsg:"Access denied. Please check directory setting for files you can access." DetailedErrorMsg:"

<- ErrorSrc:"localcon.dll" FileName:".\localreportmgr.cpp" LineNum:708 ErrorMsg:"Access denied. Please check directory setting for files you can access."

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