Alert : Deactivate automatic e-mail to the sender

[Former Member]

Hi,

We have recently gone live with SAP CRM 7.0 EHP1. We are now stuck with an usability issue.

We have configured two alerts using ALRTCATDEF and are generating them through an enhancment by use of the cal SALRT_CREATE_API.

As of now, the alert is being displayed on the Alerts section on Home page of the CRM WEB UI, Along with this , an e-mail is also being sent to the e-mail address maintained in the User details (SU01).

Can you please guide me on a smart way to deactivate this automatic e-mail notification.

Thanks,

Vamsi.

[Former Member]

We have asked the users to disbale Send E-mail on the Worklist --> Personalize alerts