Empty Navigation Tree error in SRM 7

[former_member64271]

Hello Experts,

I'm setting up an SRM 7 system. I've configured most of it, but when I test login into the web UI, I get an "Empty Navigation Tree" error with the following text: "The user menu tree for user <username> is empty. Please contact your system administrator".

Here's some additional information:

System version: SAP SRM 7.0

Component: SRM_SERVER 701 SPL 0004

Portal-Independent Navigation Frame is Active (we don't have a SAP Portal installed)

Roles have been regenerated, and my user has been assigned to the org structure correctly.

Org structure has been setup with required attributes.

How I'm doing this test:

1. Login to SICF

2. Go to SAP -> BC -> NWBC -> SRM -> Test Service.

3. This takes me correctly to a "SAP Netweaver" web page, where I click on the "Login" button.

4. A pop-up window appears where I type in my username & password.

5. I get the error message mentioned above.

I'm not really sure what I'm missing.

Your help is appreciated.

Regards,

Gilberto Gallardo.

[Former Member · Accepted solution]

Hello Gilberto Gallardo,

I've had the same issue and the fix for it is to configure in tcode SU01 some roles for the user you are using to access the portal. Some common roles are:

/SAPSRM/ADMINISTRATOR

/SAPSRM/EMPLOYEE

/SAPSRM/OP_PURCHASER

/SAPSRM/RECIPIENT

/SAPSRM/SECRETARY

/SAPSRM/ST_PURCHASER

Perhaps it won't help you, since the post is not recent, but it will help if someone encounters the same issue.

Regards,

Mihai

[former_member674140 · Accepted solution]

Hello All, I have copied above /SAPSRM/EMPLOYEE role to my name space but continue to have the same issue.  Looking for additional information that may help.

[Former Member · Accepted solution]

Hello

Please check in SAP SRM GUI in SU01 where the roles are there.

You should have roles in the SAP SRM GUI and Portal roles also

Regards

G.Ganesh Kumar