on 02-02-2012 11:44 AM
Hi,
Running uperform 3.01.0.
My publishing queue has 3 documents with status "Waiting", they dont get published. Is there a way to push them out?
I've restarted the services.
Vignette Collaboration
VignFileSystemFetch
AutonomyIDOLServer
Autonomy Dish
Thanks!
Hi there,
Can you please test publishing one or two uPerform documents locally?
Publishing works fine or produces error?
1. Go on your uPerform Server and open the Services application.
2. Stop the Common Apache Solr - <instance Name> service followed by the
Vignette services.
3. Start the Common Apache Solr - <instance Name> service.
4. Go to http://<yourSolrserverURL>:8983. Make sure that it is
accessible.
5. Start the Vignette services.
6. Stop and start the RWD Monitoring Service.
Then:
1. Click Administration on the left menu.
2. Click Server Administration in the Administration area.
3. Click Global Settings in the Server Administration area.
4. Click Recreate Search Database.
This process may take several minutes.
If problem persists, do you receive any errors on the following logs?
##Servererrors.xml log in Collaboration\www\uPerformWS\log\
##CollabConsole.txt from
Collaboration\logs
##Gilog.txt from
Collaboration\logs
Hope this helps,
Kind Regards,
Matthew
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Erick Verbena
PROLAMSA
TE escribe Antonieta Lopez de SDI IT, tenemos un requerimiento que creo que nos podrias ayudar a cubrir perfecto o quiza tu me podrias recomentar a alguien, algun colega que sepa instalar SPP (SAP Productivity Pak) en el pais.
Por favor comunicate conmigo.
PMP Ma. Antonieta López
México SAP& ITO Director
SDI IT Services Development International, S.A. de C.V.
Email: antonieta.lopez@sdiit.com.mx Msn: mariettalg@hotmail.com
Gmail: mariettalg2005@gmail.com Yahoo: mariettalopezgasca@yahoo.com
Skype: mariettalg
Office HQ: 52 (81) 8356 6867 Office EDO MX: 52 (72) 2197 2487
Mobile: 52 (55) 5102 5654
Hi Erick,
What SPP version are you on?
Try the following steps in this order:
1)#Stop Message Queuing service on the uPerform Web Application server.
2)#Stop RWD Monitoring service on the uPerform Web Application server.
3)#Stop WWW Publishing service on the uPerform Web Application server.
4)#Stop Vignette Collaboration service on the uPerform Web Application
server.
5)#Stop the Common Apache SOLR service on the uPerform Search server.
6)#Start Message Queuing service on the uPerform Web Application server.
7)#Start RWD Monitoring service on the uPerform Web Application server.
8)#Start WWW Publishing service on the uPerform Web Application server.
9)#Start the Common Apache SOLR service on the uPerform Search server.
10)#Open http://<servername>:8983 in Internet Explorer. You should see
the Welcome to SOLR screen once this is successful.
11)#Start Vignette Collaboration service on the uPerform Web Application
server.
12)#Enter http://<uPerformWebAppURL>:8080
13)#You should see a Vignette Collaboration Login screen (Do Not Login);
if not, enter the command in Step (12) a few times until you see it.
14)#All the services have been successfully restarted once you can see
the correct screens in Step (10) and (13).
15)#Now logon onto the uPerform website as an administrator (or yourself
if you have admin rights)
16)#Let us know whether you can see the normal uPerform website?
Regards,
Matthew
Hi Matthew
Since 2 weeks behind, the issue was cleared. Think that exist a little "bug" in SAP Productivity Pak 4.4, 'cause had 20 documents published, and when execute "Publish all", all documents has status "Waiting", no ones it free for the publish.
For to clear this issue, had that "to do" the steps above than you say, the status again has "Publish", and one by one, need publish it.
Hope, that ANCILE free a fix for that issue.
Erick Verbena
PROLAMSA
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