02-02-2012 9:59 AM
Hi Experts,
We are using CUA and would like to use reference user for high privileges user access. As soon as a user will be assign to a reference user we would like to track what the user has done and of course everything automaticity.
Did somebody had the same problem in the past and how did you solved it?
Thank you
Regards
Peter
02-02-2012 10:32 AM
Yep. This is an often sought after feature...
I have a collection of audit and forensic type reports which I found over the years which I use and automatically remove the reference user again after the time requested has elapsed. This event triggers the reports with parameters for the interval of the use, converts any outputs into PDF's and sends them via mail into the ticket system or distribution list. (you need to be able to configure and concatenate the subject title for the ticketing system to route it correctly).
The trick is that you need to trap the start and the end time and make sure that it happens and that the logging is linked to this event of actually removing the reference user when the person has confirmed that they are logged off (or reached the point-of-no-return in being logged off).
Cheers,
Julius