request in status import for a long time

[Former Member]

Hello!!!

*SAP configuration*

*microsoft cluster with one dilog instance installed on stand alone server.*

*Central instance installed on cluster node on disk c:\*

During prepare to upgrade ECC6.0 to ehp4 I stoped dialog instance.(test isolation central istance)

After that import does not work(Requests in import queue in status import for a long time)

If i start dialog instance the import work properly.

what i did to resolve this problem

1. rescheduled rddimpdp

2. check permission on the file level

3. When the request in status import, the job rddimpdp not started. I see in sm37 job only with released status. If i manually start this job the request will be imported.

Wed Feb 01 18:27:16 2012

Trace File of External Event Raiser (Level=0, Append=0)

Wed Feb 01 18:27:18 2012

• Complete Call: *******

sapevt

SAP_TRIGGER_RDDIMPDP

pf=C:\usr\sap\QUA\SYS\profile\DEFAULT.PFL

• End of Call *******

EventID: SAP_TRIGGER_RDDIMPDP

SAP message server host: alice-qua

SAP message server service (new): 3905

SAP message server service (old): sapmsQUA

Event sent to server ClustErpQUA_QUA_06

sap-trans\sapmnt\trans\log\SLOG1205.QUA

WARNING: Background job RDDIMPDP could not be started or terminated abnormally.

Please check that the R/3 system is running.

Please check the system. Use transactions SM21, SM37, SM50.

WARNING: (This warning is harmless if no further warnings follow.)

WARNING: System QUA. Warning. 20120201134813 :

WARNING: Background job RDDIMPDP could not be started or terminated abnormally.

Please check that the R/3 system is running.

Please check the system. Use transactions SM21, SM37, SM50.

WARNING: (This warning is harmless if no further warnings follow.)

WARNING: System QUA. Warning. 20120201134813 :

WARNING: Background job RDDIMPDP could not be started or terminated abnormally.

Please check that the R/3 system is running.

Please check the system. Use transactions SM21, SM37, SM50.

sm21

13:00:12 DIA 000 000 SAPSYS EC P Background scheduler: 3449 . Error message with delay level 5

13:00:12 DIA 000 000 SAPSYS EC Y Event -base job scheduler was deactivated

13:04:59 DIA 000 000 SAPSYS F3 V Error 2 for write/read access to a file. File = C:\usr\sap\QUA\SYS\global\501JOBLG\0001X12163800X3208

13:04:59 DIA 000 000 SAPSYS F3 V Error 2 for write/read access to a file. File = C:\usr\sap\QUA\SYS\global\501JOBLG\0001X12163800X3208

13:09:58 DIA 001 000 SAPSYS F3 V Error 2 for write/read access to a file. File = C:\usr\sap\QUA\SYS\global\501JOBLG\0001X12163800X3208

13:09:58 DIA 001 000 SAPSYS F3 V Error 2 for write/read access to a file. File = C:\usr\sap\QUA\SYS\global\501JOBLG\0001X12163800X3208

13:14:58 DIA 000 000 SAPSYS F3 V Error 2 for write/read access to a file. File = C:\usr\sap\QUA\SYS\global\501JOBLG\0001X12163800X3208

13:14:58 DIA 000 000 SAPSYS F3 V Error 2 for write/read access to a file. File = C:\usr\sap\QUA\SYS\global\501JOBLG\0001X12163800X3208

13:18:11 BTC 018 000 SAPSYS Q0 I Operating system call recv failed (error no. 10053)

13:21:10 DIA 000 000 SAPSYS EC P Background scheduler: 3450 . Error message with delay level 5

13:21:10 DIA 000 000 SAPSYS EC Y Event -base job scheduler was deactivated

13:46:13 DIA 002 000 SAPSYS EC P Background scheduler: 3451 . Error message with delay level 5

13:46:13 DIA 002 000 SAPSYS EC Y Event -base job scheduler was deactivated

14:10:13 DIA 000 000 SAPSYS EC P Background scheduler: 3452 . Error message with delay level 5

14:10:13 DIA 000 000 SAPSYS EC Y Event -base job scheduler was deactivated

Edited by: Stanislav Drizin on Feb 1, 2012 12:17 PM

[Former Member]

Hi,

Try this options:

1. Login to 000 client and run a report RDDNEWPP from SE38

2. Check SAP Note 449270

Please update message with result

Regards,

William Leonardo Neira

[Former Member]

Thank you for your answer!

1. Haw i can determine i have a central profile directory or maintain

local directories on each machine? I have DEFAULT.PF local and on the shared disk.

If i right understand according sap note

i need to add string to my transport profile

QUA/system_pf=
alice-qua\sapmnt\QUA\SYS\profile\DEFAULT.PF

#TMS:0006:DOMAIN_PRD

#U

#

#----

---

#Caution !

#This file was generated by the Transport Management System.

#Do not change this file using a text editor.

#For further information please see the online documentation of

#transaction STMS.

#If this file was destroyed, it can be regenerated in the TMS.

#To do this, log on to the domain controller (system PRD) and call

#Transaction STMS. In the System Overview, you can distribute the TMS

#configuration. This regenerates the file.

#STMS -> Overview -> Systems -> Extras -> Distribute TMS Configuration

#----

---

#

#

CTC = 1

TP_VERSION = 266

TRANSDIR =
sap-trans\sapmnt\trans

#

DEV/CTC = 1

DEV/DBHOST = SQL-OTHER

DEV/DBNAME = DEV

DEV/DBTYPE = mss

DEV/NBUFFORM = 1

DEV/TP_VERSION = 266

#

PRD/CTC = 1

PRD/DBHOST = SQL-PRD

PRD/DBNAME = PRD

PRD/DBTYPE = mss

PRD/NBUFFORM = 1

PRD/TP_VERSION = 266

#

QUA/CTC = 1

QUA/DBHOST = SQL-OTHER

QUA/DBNAME = QUA

QUA/DBTYPE = mss

QUA/NBUFFORM = 1

QUA/TP_VERSION = 266

#

RPR/CTC = 1

RPR/DUMMY = 1

RPR/NBUFFORM = 1

RPR/TP_VERSION = 266

[Former Member]

Hi!

MSGSERVER is cluster resurce. Can move from one node to other.

[Former Member]

• 000 000 SAPSYS F3 V Error 2 for write/read access to a file. File = C:\usr\sap\QUA\SYS\global\501JOBLG\0001X12163800X3208*

I know msg server can move from one node to another. "C:\usr\sap\QUA\SYS\global\" where it exists physically ? it should be part of msg server group.

Do you have message server group in the server where import is running?

Otherwise, you need to set your environment variable SAPEXE as
sapmsg<server>\sapmnt\QUA\SYS\exe\uc\NTAMD64 and try again.

Thanks,

Arjun

[Former Member]

1."C:\usr\sap\QUA\SYS\global\" One of the cluster node. Disk C:\ is local disk and not part of message server. Disc c:\ contain only central instance. MSG Server is installed on other cluster disk.

2. What is it message server group? Haw can i check it? During the installation i run report to change TMSADM_QUA.DOMAIN_PRD for using msg server. May be i don't understand.

[Former Member]

Its confusing !

if C drive is cluster drive, how can it be local drive ? Cluster drive suppose to failover between the nodes. Its better to maintain drives with UNIQUE letters to avoid confusion.

1). In the Windows server, do you have FailOver Cluster Management Tool ? If yes, please check what is the drive assigned to Msg Server Group.

2). On what drive Message Server is installed. Check that drive, it should have the SYS\global directory not the CI server.

3). Check your profile and ENV variables and correct it.

Regards,

Arjun

Edited by: Arjun Venkateswarlu. on Feb 1, 2012 3:59 PM

[Former Member]

Ok It is my mistake in explanation.

I try to explain it again

I have two cluster server

Node 1(name ClustErpPrd)

Local disk c:\

Cluster disk G\,.....(offline)

Node 2(name ClustErpQUA)

Local disk c:\ Central Instance is installed localy.

Cluster disk G\,.....(Current owner)

Alice-qua- cluster network name(current owner)

msg server cluster resource(Current owner) contain msg server

enq server cluster recourse(Current owner) contain enq server

I agree with you that i have wrong configuration parameter. What kind of parameter i need to check?

[Former Member]

1). Check the Environment Variable SAPMNT, if its pointing to C drive make it G drive or shared one like below.

SAPMNT -
msgservername\sapmnt or G:\usr\sap\QUA

2). Make sure Msg Server in FailOver cluster management has shared like below

g:\

sapmnt

saploc

Try to run a simple background job, if it completes successfully then your import should work fine.

Regards,

Arjun

[Former Member]

Hello!

I created env variable. But i have the same issue.

What can i check more.

Is it possible to get additional information from log (or somewhere) to clarify the problem?

[Former Member]

can you please paste your default.pfl?

goto cmd prompt of QUA and type env. please paste the output

[Former Member]

Hi!

sapmnt,sapexe is defined as user variable envelopment.

output of SET program

ALLUSERSPROFILE=C:\ProgramData

APPDATA=C:\Users\quaadm.INTERNAL\AppData\Roaming

CLIENTNAME=00-01-3388

CommonProgramFiles=C:\Program Files\Common Files

CommonProgramFiles(x86)=C:\Program Files (x86)\Common Files

CommonProgramW6432=C:\Program Files\Common Files

COMPUTERNAME=CLUSTERPQUA

ComSpec=C:\Windows\system32\cmd.exe

DBMS_TYPE=mss

FP_NO_HOST_CHECK=NO

HOMEDRIVE=C:

HOMEPATH=\Users\quaadm.INTERNAL

JAVA_HOME=C:\j2sdk1.4.2_28-x64\

LOCALAPPDATA=C:\Users\quaadm.INTERNAL\AppData\Local

LOGONSERVER=
DC-RUSS3

MSSQL_DBNAME=QUA

MSSQL_SCHEMA=qua

MSSQL_SERVER=SQL-OTHER\OTHERDB

NUMBER_OF_PROCESSORS=4

OS=Windows_NT

Path=C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;G:\usr\sap\QUA\SYS\exe\uc\NTAMD64

PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC

PROCESSOR_ARCHITECTURE=AMD64

PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 15 Stepping 1, GenuineIntel

PROCESSOR_LEVEL=6

PROCESSOR_REVISION=0f01

ProgramData=C:\ProgramData

ProgramFiles=C:\Program Files

ProgramFiles(x86)=C:\Program Files (x86)

ProgramW6432=C:\Program Files

PROMPT=$P$G

PSModulePath=C:\Windows\system32\WindowsPowerShell\v1.0\Modules\

PUBLIC=C:\Users\Public

SAPEXE=
alice-qua\sapmnt\QUA\SYS\exe\uc\NTAMD64

SAPLOCALHOST=ClustErpQUA

SAPMNT=
alice-qua\sapmnt

SAPSYSTEMNAME=QUA

SESSIONNAME=RDP-Tcp#0

SystemDrive=C:

SystemRoot=C:\Windows

TEMP=C:\usr\sap\QUA\tmp\2

TMP=C:\usr\sap\QUA\tmp\2

USERDNSDOMAIN=INTERNAL.RUSS-ERGO.COM

USERDOMAIN=INTERNAL

USERNAME=quaadm

USERPROFILE=C:\Users\quaadm.INTERNAL

windir=C:\Windows

alice-qua\sapmnt\QUA\SYS\profile\DEFAULT.PFL

#parameter created

abap/fieldexit = YES

#parameter created

zcsa/system_language = E

#parameter created

zcsa/second_language = E

#parameter created

eu/iwb/installed_languages = E

#parameter created

zcsa/installed_languages = DER

#parameter created

DIR_TRANS =
sap-trans\sapmnt\trans

#parameter created

SAPTRANSHOST = sap-trans

SAPSYSTEMNAME = QUA

SAPGLOBALHOST = alice-qua

rdisp/mshost = alice-qua

rdisp/msserv = sapmsQUA

rdisp/msserv_internal = 3905

enque/process_location = REMOTESA

enque/serverhost = alice-qua

enque/serverinst = 05

#old_value: 001

login/system_client = 200

SAPDBHOST = SQL-OTHER

dbms/type = mss

dbs/mss/server = SQL-OTHER\OTHERDB

dbs/mss/dbname = QUA

dbs/mss/schema = qua

enque/deque_wait_answer = TRUE

rdisp/bufrefmode = sendon,exeauto

login/no_automatic_user_sapstar = 0

[Former Member]

Hello!

I have same misunderstanding.

System log has a lot of errors same.

10:58:17 DIA 001 000 SAPSYS F3 V Error 2 for write/read access to a file. File = C:\usr\sap\QUA\SYS\global\501JOBLG\0001X10165100X87694

On the file level this folder does not contain this file. But this file exists with path

G:\usr\sap\QUA\SYS\global\501JOBLG

[Former Member]

Hi,

Sorry for the delayed reply. I don't see any wrong in default and env. However, can you please check values of below parameters in ASCS profile. It suppose to show G drive like below

DIR_INSTALL = G:\usr\sap\QUA\SYS

DIR_INSTANCE = G:\usr\sap\QUA\ASCS01

Restart the system after setting the values. if you set the new ENV values, restart the server and try again.

[Former Member]

Hi,

I am not sure this will solve your problem. But please do try in your end as well

I had the same problem in my cluster environment (Windows 2008 R2 , SQL and ECC 6 ), When I import the request this will keep on running but no status, but in the logs it stated very clearly the event job cannot be started and hence the job was not running. (Even I tried to RDDNEWPP in 000 client - but no luck)

The below 2 activities fixed my problem

1. SYSTEM_PF =
rhoeccsap\sapmnt\ECP\SYS\profile\DEFAULT.PFL (Ensure that there are no security problem in this folder)

2. Default. PFL was in the lower case and I am not sure, how this happened. But when I chaged the filename from defaul.pfl to DEFAULT.PFL (This solution was mentioned in the SAP notes - Its very common issue, but this is first time for me)

If possible try out this two options as well - Ensure that SAPEVT jobs are triggering (check it out in work folder)

Regards

Vijay

[Former Member]

Thank you for your replays.

It was wrong parameter t-code sm 61.

13:46:13 DIA 002 000 SAPSYS EC P Background scheduler: 3451 . Error message with delay level 5

13:46:13 DIA 002 000 SAPSYS EC Y Event -base job scheduler was deactivated.

Thank you for help.

[Former Member]

Hi,

Where is your message server on CI or DI ? Make sure Msg server is on CI and try again.

Thanks,

Arjun