Mail Templates in multiple Languages

[Former Member]

Hello,

We are in Sourcing 7.0 SP02.

We have a language pack for languages like German, Spanish installed in our system.

But the mail messages for the users logging in those languages are still sent in English. Only some content like the footer/header are in local language since they are localized resources and they have language specific content. But the main mail message is in English. To give you an example: The workflow approval request message thats sent to a Spanish user looks like below:

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Subject: Solicitud: Approval: Category Project: 123

Estimado test,

This message is to inform you of an approval request for the following: Category Project, 123

Approval Request: Submitted

Start Date: 31/01/2012 16:20

Document Owner: test user 1

Instruction:

To view this document and complete the requested approval task, please click on the link: http://hostname:port/fsbuyer/projects/projects_header,-2147483148:1100?rqaction=load&allow_redirect=...

No responda este mensaje. Si tiene alguna consulta o dificultad al utilizar esta aplicación, póngase en contacto con el servicio al cliente llamando al %TECH_SUPPORT_PHONE% o por correo electrónico a %TECH_SUPPORT_EMAIL%.

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if you notice - the header, footer and some part of the subject is in Spanish - but the remaining content is in English.

Are mail templates in multiple langguages not delivered when we install the language pack.

When I copied a standard mail template and checked it - the content was empty for the other languages that we have installed.

Are we expected to create our own mail content for the other lanuages that are installed in the system?

Regards,

Srivatsan

[Former Member]

Hi,

you need to reinstall the language packs after the tenant configuration. That should to it.

Seems to be a bug (feature) in SAP Sourcing.

/Anita

[vikram_shanmugasundaram]

Hi Srivatsan,

Is the mail template in question a custom one?

Regards,

Vikram

[Former Member]

Hi Vikram, No the one above was sent from a standard mail template. But the mail configuration was a custom one.

Regards,

Srivatsan